internet service jobs in Durban

Key Responsibilities - Handle inbound customer enquiries via voice, email, and/or chat (campaign dependent) - Provide clear, accurate, and professional responses to customers - Resolve customer issues efficiently while maintaining service quality - Follow defined processes, playbooks, and tone guidelines - Escalate queries or issues according to established procedures - Maintain...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

Our client is seeking a Customer Service Consultant for their team in Cape Town North. Location: Cape Town Northern Suburbs Requirements: - Grade 12 - At least 2 years’ experience in a call centre/customer support environment - Computer literate – MS Outlook, Excel, Word & Internet - Professional communication skills in both Afrikaans and English - Formal business writing skills - Own reliable...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...

REMOTE – WORK FROM HOME! Customer Service Specialist – Night Shift Hours: Monday to Friday | 1:00 AM – 9:00 AM (SA Time) Our client is a well-established, Australian-based international company offering outsourced staffing solutions. Since launching in 2008, they have grown to 200+ employees across Australia, the Philippines, and now South Africa - creating exciting opportunities for motivated...

Job Opening: Intake/Staffing Coordinator (Healthcare) Location: South Africa (Remote - US Hours) Type: Full-Time, Work from Home Hours: Monday to Friday: 9am-5pm (US Hours) Pay: Monthly Salary Responsibilities As part of a collaborative team, you will guide individuals and families through a structured onboarding process while ensuring smooth coordination between clients and internal teams....

Job Description Claims Processing The following directly centers around which your daily obligations revolve: - Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and turnaround times by utilizing the claims diary system effectively. - Apply and effectively communicate technical skills and resolve all technical issues using available tools and...

We need a senior experienced market/company research analyst, with 4 to 6 years hand-on market research experience, to (a) research travel, finance, and technology trends/companies and (b) present the information in an efficient and effective report. The Opportunity We are looking for somebody who can dig until they find that one piece of information we need to know that others missed. In this...

Join a team of superheroes! BUI is an award-winning IT consultancy delivering cloud solutions and professional services worldwide, with a specialized focus on the Microsoft Azure platform, and Cisco and Palo Alto Networks technologies. Founded in 2000 and a part of the First Technology Group since March 2015, BUI has an international presence and highly qualified consultants who embrace three...

Our client is looking for English Customer Service Agents that is excited about entering the international market. Package: - R 6000 per month - Medical Aid for the main member - Funeral Cover - Full training - Night shift allowance Campaign : UK Customer service - Telecommunications Working Hours: UK hours, however, you need to be open to 24/7 rotational shifts. What employees say...

Exciting Opportunity: Join Our Team as a Sales Consultant! Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success. Key Responsibilities - Source and sell armed monitoring and response agreements, providing invaluable...

OUTsurance is a customer-centric and dynamic financial services company with a global foot print and a proud history of innovation. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us. Job...

PURPOSE OF THE ROLE The Technical Support Specialist is the first point of contact for residential and business customers seeking support with their internet and fibre services. This role combines excellent customer service with a basic technical understanding of fibre‑optic networks, equipment, and connectivity troubleshooting. You will help customers with inquiries, resolve service issues, and...

Shopify / E-Commerce Assistant (Remote) Are you someone who thrives in the world of e-commerce and enjoys keeping operations smooth and organized? TalentPop App is on the lookout for a detail‑oriented and driven individual to support our Shopify storefront. From keeping product listings polished to ensuring inventory flows without a hitch, you’ll play a key role in our day‑to‑day success. What...

A leading tech service provider in Durban seeks a Technical Support Specialist to provide top-notch support for internet and fibre services. This role will require excellent communication and customer service skills, as well as a basic understanding of fibre-optic technology. Candidates should have at least one year of experience in technical support, be adaptable to USA hours, and have reliable...

PURPOSE OF THE JOB The Web and Social Media Specialist is responsible for creating content and coding the design in collaboration with Public Relations department through a process that delivers up to date high-quality creative content timeously. In addition to this, they will be responsible for the design of prototype applications, providing structure and application development to meeting the...

Overview Join TalentPop App as an E-Commerce Sales Support Specialist! At TalentPop App, we20re redefining how e-commerce brands connect with their customers 9e8 turning every interaction into an opportunity for engagement, retention, and sales. As an E-Commerce Sales Support Specialist, you20ll be the voice that helps customers complete their shopping journey, recover abandoned carts, and...

3 days ago Be among the first 25 applicants Bring Your Ideas to Life as a Social Media Content Creator at TalentPop App Are you a creative storyteller who thrives on crafting engaging content for online audiences? At TalentPop App, we’re looking for a Social Media Content Creator who can design graphics and edit short‑form videos that stop the scroll and spark meaningful engagement. This is...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...