Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.
Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...
We are searching for Customer Service Agents to join a team of Call Centre Customer Service Representatives and build a positive relationship of teamwork, trust, and excellence.The position is located in Durban CBD.This role requires you to have customer service experience working on a USA campaign.Should you meet the requirements you can also send me a WhatApp message on 0678387779 with a...
Job Advert Summary:We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments.Minimum Requirements:Minimum Requirements- Matric (Grade 12)...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...
Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...
Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...
RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...
Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...
Call Centre Agent Area; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very...
We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services. - Offer professional advice to clients for upgrades. -...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : November 30, 2026 Responsibilities - We’re building a talent community of ambitious, energetic go-getters in KwaZulu Natal Region, who are ready to step into the spotlight as Field Sales Agents when opportunities arise. - Do you think you have what it takes to be our newest Purple Star? Bonus To Have: - Previous...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 12, 2026 Job Description Job Description - OUTsurance is a world-class profit oriented company that offers dynamic and vibrant working conditions and rewards staff as a result of a strong value of recognition. The OUTsurance Shoprite Funeral Agents are a department of OUTsurance Life and are responsible for...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 Responsibilities - Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the...
High earning potential! Earn R20K+ including commission. We are looking for money-driven Durban SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: · Call pre-qualified clients existing and new customers to sell variety of Telco and Data products &...
Qualifications: Grade 12. 2-3 years customer care experience. Knowledge of the National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), ICASA regulations. Knowledge of online purchase - Excellent communication skills in English (Written & verbal)- Maintain and improves quality results by adhering to standards and guidelines; recommending improved...
High earning potential! Earn R20K+ including commission in Leading Telco – North Beach-Durban We are looking for money driven Teleco experienced agents to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you! During a Typical Day, you’ll: - Call pre-qualified clients existing and new customers to sell...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs. Responsibilities - Negotiate payment arrangements in accordance with set standards - Accurately updating customers' information -...
Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction! As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products. Using dynamic campaign scripts,...