Call Centre Team Manager jobs in Eastern Cape

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Opportunity: Outbound Call Centre Debt CollectorAbout UsAt Amica Debt Recovery, we pride ourselves on professionalism, integrity, and delivering second chances. We are a trusted partner in debt recovery, combining legal precision with compassionate communication to help clients resolve outstanding accounts while maintaining dignity and respect.The RoleWe are seeking motivated Outbound Call...

About KHIPU Networks:KHIPU Networks is a privately owned, award-winning international cyber security company that delivers a wide range of network, wireless, and cyber security solutions across multiple sectors. Founded in 2005, the company is headquartered in Hampshire, United Kingdom, with additional offices in Cape Town and Gqeberha, South Africa.KHIPU Networks has established strategic...

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: - Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation - Stock loss is...

Company Description Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 23,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Contact Centre Agent Jones Radiology Adelaide, SA Customer Service - Call Centre (Call Centre & Customer Service) Casual/Vacation, Full-time, Part-time Add expected salary to your profile for insights About Us Jones Radiology is a doctor-owned and operated medical imaging practice with a century of expertise in diagnostic and interventional radiology across South Australia and Alice...

Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our...

Functieomschrijving The MS Operations Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure...

Job Title: Senior Production Executive This role requires an experienced and skilled individual to lead the full cheese manufacturing process, ensuring high-quality output, food safety compliance, and operational performance. Key responsibilities include overseeing production operations, managing production budgets and KPIs, leading large teams under pressure, delivering results in a fast-paced...

We’re on the lookout for an experienced Blitz Team Member to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up. As a Blitz Team Member , you will be responsible for: -...

Company Introduction Signal Hill Products (SHP), is a dynamic company at the forefront of the ever-evolving beverage industry, dedicated to crafting, producing, selling, and delivering only the most cutting-edge, innovative and exciting beer & alcoholic beverage brands. Signal Hill Products are committed to providing our consumers with a variety of high-quality beverage options that meet their...

Overview: Our client in the financial services industry is looking to employ a a Collections & Recovery Portfolio Manager to maximise after cost collections on its portfolio through proactive, strategic, and operational oversight across the full credit lifecycle. Minimum Requirements: - Grade 12 / Matric - Bachelor’s degree in Finance, Economics, Business Administration, Statistics, or a...

Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes, scheduling and allocation of resources, ensuring adequate staffing levels to meet operational needs, and optimizing productivity...

EDUCATION,SKILLS,EXPERIENCE: - Grade 12 - Finance (Basic - Intermediate understanding) 2+ years. - Possess a FM qualification or equivalent - (NQF level 4-6 Level) - 3+ years of work experience with a focus on Facilities and Maintenance Management. KEY PERFORMANCE AREAS: Customer Service - Customer complaints are communicated via email or via the Contact Centre. - Feedback is provided...

Medical Consultant to the Integrated Care/Hospital in the Home Casual Pool SA Health - Central Adelaide Local Health Network Adelaide, SA Medical Specialists (Healthcare & Medical) Casual/Vacation Add expected salary to your profile for insights Salary: Casual Senior Medical Consultant, MOC1-4 - $153.30 per hour + Superannuation & Salary Sacrifice Benefits Various Locations, SA Casual,...

Overview NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. Position NHS Grampian Consultant Radiologist. The Radiology Department...

TELESALES CLERK/PORT ELIZABETH We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels. Minimum Requirements - Matric (Grade 12) required. -...

Functieomschrijving The MS Operations Team Lead is responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure...

Functieomschrijving Are you looking for a role that allows you to progress your career? Do you want to work in an environment where people love what they do, and are interested in making sure their jobs are done with care and precision? We are looking for a MS Telco Engineer L2. As a MS Telco Engineer L2, you will be responsible for providing a managed service to clients to ensure that their IT...