Customer Service Agent jobs in Eastern Cape

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Healthcare sector, who is urgently seeking a Inbound Customer Service Agent. We are seeking a highly professional individual with exceptional English communication skills, who demonstrates dedication and a strong work ethic. The ideal candidate will be a fast learner with excellent...

Responsibilities - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information; address any complaints in a professional and timely manner; - Escalate any problematic...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Someone who clearly understands that we are in the service industry and that service delivery is our biggest differentiator when customers choose who to rent from. We are looking...

Job Purpose iMas Insurance Brokers is looking for Independent Insurance Sales Agent within Gqeberha (Port Elizabeth) and surrounding areas, with knowledge and experience in Life Insurance, specifically targeting the retail mass market. These individuals should be self-starters with an entrepreneurial flair and the capability to work independently. Job Specifications iMas Insurance Brokers...

A dynamic e-commerce company is seeking an experienced Team Lead to manage and inspire Virtual Assistants. The role involves overseeing agent performance, providing coaching, and conducting performance reviews. Ideal candidates will have at least 3 years of leadership experience, excellent English communication skills, and familiarity with various customer service tools. This full-time role...

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

A leading retail company is seeking a General Assistant in Mthatha, Eastern Cape. The role includes providing comprehensive customer service, merchandising stock, and ensuring housekeeping standards. Applicants should have at least a Grade 10 qualification and be able to work shifts, weekends, and under pressure. Ideal candidates will possess good communication skills in English and the local...

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A dynamic vehicle dealership is seeking a customer-focused Service Advisor to act as the primary liaison between customers and the workshop. The ideal candidate should have a Matric qualification and 2–3 years of relevant experience in a dealership. Responsibilities include managing job cards, communicating service updates, and ensuring quality standards are met. The role offers an opportunity to...

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...

Introduction- Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of health...

We are Sales and Marketing Company rendering services for other companies, we are interested in candidates that have goals in having their own business. The position is an entrepreneurial one that gives you an opportunity to start from the entry-level to management position in that way it gives you time to learn the business, one needs to have student mentality be willing to adapt and learn more...

A leading South African bank seeks a candidate to enhance customer experience by providing tailored solutions and adhering to ethical principles. Responsibilities include optimizing customer interactions, promoting self-service channels, and complying with business guidelines. The ideal candidate will have a relevant NQF 5 qualification and 1-3 years in client experience. This role offers an...

A leading retail company in Alice is seeking a General Assistant. The role involves delivering outstanding customer service, merchandising, and ensuring safety compliance in the store. Candidates should have a minimum of Grade 10 or equivalent, with strong communication skills in English and the local language. The position requires flexibility to work shifts, weekends, and public holidays,...

Join Our Team as a Team Lead! Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you! Ideal Candidate - At least 3 years as a Team Lead and 3 years in Customer Service. - Excellent English...

A leading airline in South Africa seeks a dedicated customer service representative. This role involves assisting passengers with ticket sales, handling flight disruptions, and maintaining confidentiality. Successful candidates must have Grade 12 and experience in airport ticket sales. Strong conflict resolution and customer service skills are essential. Flexibility for shifts and weekends is...

A leading retail company in South Africa is looking for a General Assistant to ensure outstanding customer service, manage stock merchandising, and uphold safety standards in the store. Candidates should have a minimum of Grade 10 or equivalent, along with strong communication skills and the ability to work under pressure. The role offers a dynamic retail environment, requiring flexibility to...

A leading e-commerce service provider is seeking a dedicated Team Lead to manage and inspire Virtual Assistants. The ideal candidate will have at least 3 years of experience in a leadership role and customer service, with strong English communication skills. Responsibilities include overseeing performance, coaching agents, and conducting performance reviews. This full-time position offers perks...

Join Our Team as a Team Lead! Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you! Ideal Candidate - At least 3 years as a Team Lead and 3 years in Customer Service. - Excellent English...

Overview Lead with Impact as Our Next Customer Service Team Lead. Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who balances people management with operational excellence, this role...