Guest Relations Manager jobs in Eastern Cape

A leading security services company is seeking a Site Manager in East London. The role involves providing security advice to clients, conducting threat assessments, and managing manpower and equipment. Ideal candidates will have a PSIRA Grade A certification, Grade 12 or equivalent. Strong communication and managerial skills, along with relevant experience of at least three years, are essential....

A leading hospitality provider in Makhanda is seeking a General Manager responsible for managing operations and profitability of a lodge or boutique hotel. The role involves overseeing multiple departments, ensuring high service standards and guest satisfaction. The ideal candidate will provide leadership and strategic direction to achieve business objectives while maintaining optimal operational...

A leading hospitality company in Gqeberha is seeking a dedicated individual to take full responsibility for the profitable operation of the property. The role includes managing staff and ensuring efficient services to guests. Ideal candidates will possess a Hotel Management Diploma, experience in a 4* or 5* property, and strong leadership skills. Applicants should be pro-active, detail-oriented,...

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - Sales: - To...

A well known client in East London is looking for an Industrial Relations Specialist to join their team. ROLE OVERVIEW As the Industrial Relations Specialist, you will be responsible for developing and maintaining positive relationships between the Company and its employees, as well as ensuring compliance with labor laws and regulations. Your role will be crucial in promoting a harmonious and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

Qualification, Experience and Requirements Matric Certificate Tertiary Degree/Diploma in Human Resources or Relevant qualification A minimum of 5-7 years experience in both HR and Civil Engineering Industry Valid drivers license Special Knowledge, Skills and Abilities Proficient in Microsoft Office Word, Excel and Outlook Ability to liaise effectively with stakeholders and site...

Born from a vision to restore the Eastern Cape's ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality...

Qualifications & Experience: - Bachelors degree in Hospitality Management, Tourism, Business, or related field preferred. - Minimum 510 years in senior hospitality management, ideally within safari lodges, luxury lodges, or game reserves. - Strong experience in operations, guest relations, and financial management in remote settings. - Knowledge of safari operations, wildlife safety protocols,...

Hospitality Duty Manager Luxury Resort Environment An exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front...

Key Performance Areas: - Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests. - Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required. - Support the Lodge Manager in overseeing the daily service operations of the lodge team. - Maintain, uphold, and enhance the...

Gym and Spa Duty Manager Location: East London Hours: Part time – Monday to Sunday Pay: £13.85 p/h + Personal training We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will open and close the facility, deliver group exercise classes, personal training and other services, and always be on top of your...

Who are we? Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world. To create these moments...

Exciting Opportunity at a 5* Lodge We are looking for an experienced and dedicated professional to join our 5-star luxury lodge team. If you are passionate about providing world-class guest experiences and thrive in a luxury hospitality environment, we want to hear from you. Minimum Requirements: - Degree or Diploma in Hotel Management - 3–5 years' experience in a 5-star establishment as an...

Overview My Client a Wildlife Game Reserve in the Eastern Cape with a Deluxe 5 Star Lodge is urgently recruiting for a management couple to fill the following positions : He - Wildlife Reserve Manager and She: Lodge Anchor / Executive Housekeeper Remuneration Structure: - Salary : Negotiable (for the couple): Basic salary will be discussed during interviews. However, under COVID conditions...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

Role Purpose: Responsible for the consistent delivery of expected service levels as well as effective communication both with clients as well as ensuring cross departmental communication. Liaising with the kitchen department, clients and all other parties involved to ensure successful logistics pertaining to events being hosted, ensuring the necessary staff complement and that the venues are...

Job location: Resort — South Africa Beach & Safari Contract type: Seasonal Accommodation and meals provided: Yes Required experience: 1 to 3 years Who are we? Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them...

Description Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - ...

The General Manager is responsible for the overall management, leadership, and profitability of a luxury safari lodge or private game reserve. This role ensures exceptional guest experiences in a wildlife and wilderness setting while maintaining operational excellence, staff development, and financial performance. The General Manager serves as the face of the lodge, balancing guest satisfaction,...