call center manager jobs in Edenvale

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...

A dynamic call center organization in Johannesburg is seeking an experienced Human Resources Manager to lead HR initiatives and ensure compliance with South African labor laws. The ideal candidate will oversee employee relations, compensation and benefits, and workforce planning while promoting a positive organizational culture. Applicants should possess a Bachelor's degree in HR or a related...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...

A leading service provider in Johannesburg is looking for a polite and professional call center representative. The role involves providing outstanding service to customers by answering questions, handling complaints, and troubleshooting product-related issues. Ideal candidates will have a high school diploma, exceptional customer service skills, and proficiency in CRM software. Join our team to...

We're glad you want to help us make a difference We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. We're now looking for passionate Service Centre Manager at Alfa Laval, Johannesburg, South Africa who would be directly responsible to lead an energetic team of our...

Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...

A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...

Job Description: Posted Monday, July 14, 2025, 11:00 PMAdvanced Call Center Technologies- Job DescriptionTrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By:Human ResourcesPosition Summary- Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and Scope-...

Advanced Call Center TechnologiesJob Description:TrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By: Human ResourcesPosition SummaryUnder the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and ScopePosition reports to the Manager, Training & Quality. Incumbent...

Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...

We are thrilled to announce a new opening for a skilled Call Center Agentat our Aeroton Branch, Gauteng, to join our team!About the PositionWe are seeking a skilled and experienced Call Center Agent to join our branch.Technical knowledge of Tools and Machinery would be an advantage.Job requirements:- You'll engage in exceptional communication and relationship building, demonstrate your sales...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...

A leading assistance service provider in Johannesburg is seeking a Nightshift Supervisor to manage the Assist night shift team and ensure service level agreements are met. The role requires a minimum of 5 years’ experience in roadside assistance, effective team leadership skills, and a strong problem-solving ability. Candidates must have at least a Grade 12 qualification. The supervisor will be...

A leading business services provider in Johannesburg is seeking a Call Centre Agent to handle inbound and outbound calls, address inquiries, and provide exceptional service. Candidates should possess excellent communication skills and thrive in a fast-paced environment. Responsibilities include using company systems for data management and adhering to quality assurance standards. The ideal...

A leading assistance provider is seeking a Nightshift Supervisor in Johannesburg to ensure service level agreements are met by the night shift team. The role requires at least 5 years of roadside assistance experience and effective team leadership. Responsibilities include monitoring staff performance, managing schedules, and resolving client inquiries. This full-time position offers competitive...

Service Centre Manager, Johannesburg, South Africa We are looking for a passionate Service Centre Manager at Alfa Laval Johannesburg who will lead an energetic team of workshop personnel, ensuring quality and pace in job execution. About Us Alfa Laval is a leading global provider of high‑quality products in heat transfer, separation, and fluid handling. Our team is dedicated to pushing...