IT service desk manager jobs in Edenvale

The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...

Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...

Administrative Support Coordinator Job Summary: We are seeking a well-organized and professional individual to manage our front desk and provide administrative support. - - Greet and assist visitors, clients, and employees in a courteous manner. - Manage the reception area to ensure it is neat, welcoming, and organized. - Handle incoming correspondence promptly and efficiently. - Maintain...

Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)

Responsibilities include: You will manage our virtualization platforms (Proxmox / VMware / Hyper-V), maintain Windows and Linux server environments, administer Ubuntu headless application servers, and oversee Docker workloads and containerized services. You'll work extensively with our TrueNAS systems and ZFS storage pools, manage SAN/NAS resources, and support large-scale data workflows. You...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance evaluations. - Workforce Planning: Ensure...

This is an IN-OFFICE position. You must live within a 1 hour commute of our office.This position will work from 9 a.m. to 6 p.m. Eastern Standard Time. (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home?...

Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...

Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...

We are seeking a Service Desk Manager to own the service desk end-to-end. This is a hands-on role focused on discipline, urgency, and customer experience. You will handle L1 and L2 tickets, ensure early and correct escalation to L3, and keep the service desk operating cleanly, quietly, and predictably. Key Responsibilities: - Own day-to-day Service Desk operations - Resolve L1 and L2 tickets...

The Senior Service Desk Analysts are responsible for the day to day ‘business as usual’ operationalco-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within company. Qualifications: - A relevant IT qualification (A+, N+, MCSE or a combination thereof). - Microsoft Office Specialist (MOS) Master 2010...

Job Summary: We are looking for a skilled and reliable Tier 3 Technician to join our Service Desk team in Johannesburg. This role includes both remote support and occasional on-site visits to client locations. You will need your own reliable vehicle and a valid driver’s licence. Key Responsibilities: - Provide technical support on-site and remotely to resolve issues related to hardware,...

The Support Agent must act as the first level client support of the ISP. The Support Agent is the point of contact for customers with queries about orders and any other queries received after a sale was made (after sales support). Must be a good communicator, working with other departments that are responsible for fulfilling orders or providing service to customers.We pride ourselves on exemplary...

Job Purpose Responsible for the operation of the main MCC Desk, effectively communicate on the radio and telephone with maintenance staff and flight crews to satisfy customer flight schedules as and when required, coordinate maintenance activities for aircraft on the Line. Principal Accountabilities Communicate information to flight crew (excluding airworthiness information), technical...

JOBNUMBER iOCO03470- CONTRACT TYPE Contract- CONTRACT TYPE:OnSite The Role:Our Client is looking for a Service Desk Analystwho will be responsible for providing first line technical support and customer service. A broad understanding of technical procedures and infrastructure is required. Your role will be to handle customer interactions on daily support issues whilst maintaining the set SLA...

Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...

Job Description - EUC / ITSM Manager (End User Computing & IT Service Management)Company: AIT GlobalPosition: EUC / ISTM ManagerEmployment Type: Contract (12 months, renewable)Work Model: HybridLocation: South Africa (Johannesburg)Role OverviewThis role requires strong leadership, service-oriented thinking, and hands-on experience in EUC platforms and ITSM processes.Key Responsibilities- Lead and...

JOBNUMBER iOCO03661- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are looking for proactive and customer-focused Service Desk Agent to join our team. In this role, you will be the first point of contact for both new and existing customers, addressing a variety of support requests. Leveraging your strong product knowledge and excellent communication skills, you will deliver prompt,...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....