customer experience specialist jobs in Epping

Job Location Bellville, Western Cape, South Africa Application Deadline February 09, 2026 Job Description Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training...

A global retail brand located in Bellville is seeking a Floor Supervisor to support the Store Manager. This role involves enhancing customer experiences and driving store outcomes through effective team engagement, culture development, and operational excellence. The ideal candidate will have a keen commercial eye to spot opportunities and improve results. Join us to make a positive impact...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

An innovative customer service provider in Cape Town is seeking a Customer Experience Sales Specialist to elevate service and sales. The specialist will engage with customers across various platforms and maximize order values through skilled sales techniques. Ideal candidates have over a year of remote sales and customer support experience, and familiarity with e-commerce is essential. This role...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

A leading ISP in South Africa is seeking a Retention Specialist to manage customer retention processes. The role involves collaborating with sales and operations to enhance customer experience and retention strategies. Candidates should have experience in sales account management and customer service, along with strong organizational skills. Benefits include medical aid, discounted internet, and...

A leading global security authority is seeking a Customer Experience Specialist fluent in Hebrew to join their team in Cape Town. This role involves engaging with customers, executing validation processes, and analyzing test data for compliance. Candidates should have customer service experience, excellent communication skills, and proficiency in Microsoft Office. The position offers benefits...

Specialist: Systems Engineer-Backup (WC) - Contract Role - Commvault Experience & Certification To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving. Key Deliverables / Primary Functions - Install, maintain, update and administer Backup software. - Performs...

A leading BPO company in Cape Town seeks a talented individual to deliver exceptional customer service. You will engage with clients to resolve queries, process payments, and provide technical support. Ideal candidates possess Matric and have 6-12 months of call center experience, particularly in banking or insurance. This role is essential in facilitating seamless customer experiences across...

A leading company in the agricultural sector is seeking a Cashier based in Rosebank, Cape Town. The ideal candidate will be responsible for accurately recording transactions, handling cash, and providing excellent customer service. Applicants must have a Grade 12 certificate and at least 1 year of cashier experience. Reliable transport and availability for weekends and public holidays are...

A recruitment agency is looking for a German Speaking Customer Service Consultant in Cape Town. This full-time permanent position involves handling customer inquiries and assisting with product-related questions. The ideal candidate must be fluent in German, possess excellent communication skills, and have previous customer service experience. This role requires flexibility to work shifts...

A leading homeware retailer is seeking a motivated individual in Cape Town to enhance customer interactions and drive sales activations. Responsibilities include managing the full customer journey and providing actionable feedback to improve store processes. The ideal candidate must have a Grade 12 qualification, at least a year of retail experience, and a clear criminal record. A positive...

A prominent retail company is looking for a General Assistant in Mitchells Plain. You will provide exceptional customer service, assist with stock merchandising, and ensure a safe shopping environment. Ideal candidates should have a minimum of Grade 10 or equivalent and at least one year of work experience. Responsibilities include resolving customer queries and maintaining store standards. This...

A retail company in Mitchells Plain is looking for an individual to provide administrative support to their Customer Experience department. Key tasks include ensuring compliance with Service Level Agreements and conducting customer service activities. Candidates should have matric qualification, and an NQF Level 5 in Business is advantageous. Additionally, 4 years in customer experience is...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

A leading global security company is seeking a Customer Experience Specialist in Cape Town. The successful candidate will engage with customers and internal teams, ensuring effective validation processes. Fluency in Portuguese and professional English proficiency are essential. This role offers opportunities to learn and grow within the organization, alongside a range of benefits including...

A global security authority in Cape Town is seeking a Customer Experience Specialist fluent in Spanish. You will engage with customers, validate application forms, and analyze test data to ensure compliance with validation processes. The ideal candidate has 1+ years in customer service, excellent communication skills, and proficiency in Microsoft Office. The role offers a comprehensive benefits...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....