Customer Service Operations Manager jobs in Epping

Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

A leading retail company in Milnerton is seeking an Entry-level Sales Assistant. Responsibilities include maintaining stock levels, attending to customer requirements, and ensuring timely delivery of goods. The ideal candidate will possess strong customer service skills and the ability to manage admin functions effectively. Join this collaborative and customer-centric team in a full-time position...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

Are you full of creative ideas and eager to contribute on a large scale? You will gain visibility into the inner workings and aspects of the public relations field, provide concrete deliverables and learn from top to bottom. Does this excite you? if so, we would like you to join Western Cape Blood Service. Main Purpose: - To work in the donor call centre, recruiting blood and plasma donors; and...

Location: Cape Town Employment Type: Full-Time | Onsite About Our Client Our client is a leading global Business Process Outsourcing (BPO) and digital transformation company that partners with some of the world’s most recognised brands. About the Role Ensure seamless transition and flawless service delivery: - Focus on transition with zero impact on service delivery. - Focus on efficiencies...

Role Overview- The Director of Operations is responsible for leading large-scale customer service clients supporting US and UK clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts.Key Responsibilities- Operational Excellence- Lead end-to-end operations for...

A leading technical services organization in Milnerton is seeking an HVAC Service Manager to lead service delivery across various client contracts. The role involves overseeing maintenance operations, managing teams, and ensuring that all services comply with SLAs. The ideal candidate should have 3-5 years of experience in a technical or service operations role, along with strong leadership and...

IntroductionDisclaimer- As an applicant, please verify the legitimacy of this job advert on our company career page.Role PurposeRequirements:- Relevant B Degree or Diploma- ODETDP or similar qualification / unit standard competency (Facilitation and Design/Development of learning material)- Minimum 3 years’ facilitation experience- Instructional design experience (advantageous)- Experience in...

R 20,000.00 - 26,500.00 (South African Rand) Job Opportunity: Customer Service Manager Company: Opencast Consulting Location: Capetown, South Africa Employment Type:Full-Time Opencast Consulting, a leader in delivering tailored business solutions, is seeking a dynamic and experienced Customer Service Manager to join our team. If you're passionate about creating exceptional customer experiences...

A leading recruitment firm is seeking a Customer Service Manager to lead B2B customer service functions in a rapidly expanding environment. This fully remote role involves managing service standards, optimizing CRM systems, and overseeing contract compliance. The ideal candidate has over 10 years of industry experience, including management, with proven leadership skills and a strong background...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...