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Customer Support Administrator jobs in Epping
JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...
Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...
Location: Plattekloof Cape Town Start Date: Preferably 1st August Work Mode: 5 Day's in office Lesaka Enterprise Division - Customer Support Administrator, the Customer Support Administrator is responsible for coordinating the resolution of customer-service tickets. This role involves managing enquiries, coordinating with internal and external teams, maintaining records, and resolving customer...
Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...
Our client, a reputable role player in the manufacturing industry is seeking an experienced, Customer Service/Admin Clerk for the Western Cape region. As part of this team, you will assist with delivery excellent customer service and ensure customer satisfaction. Behavioural Competency- Excellent communication skills and the ability to communicate effectively- Business Strong behavioural...
A dynamic, vibrant and growing cosmetics business is looking for passionate Sales Floor Consultants to verify member details, products and quantities for all new orders received from incoming and update details as required. The role allocates payment received and will contact the member if any discrepancies are picked up, confirming delivery address and liaising with the member as to when it will...
Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Provides more advanced technical support either remotely or physically to help end-user resolve issues with computer hardware and software by responding to inquiries and requests. Troubleshoots, diagnoses, and addresses problems as well as...
Are you confident, energetic, and eager to gain hands-on work experience in a fast-growing industry? Our client, a company operating in the digital payments and fintech space, is looking for motivated and dynamic individuals to join their Customer Support team. This role is well suited to school leavers, graduates, or candidates with limited work experience who are keen to learn and build a...
Job AdvertAre you passionate about delivering exceptional customer service? Do you have a proven track record of meeting targets and service levels? If directing lost friends or solving technical software issues are your super powers, then here’s your chance to make it count! We’re looking for multi-tasking, fast typing Customer Support Advisors to join our team at our Cape Town offices in a...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
- Oversee the daily operations of the Customer Support team to ensure smooth workflow, timely execution of tasks, and adherence to established processes and timelines. - Monitor and motivate team members to achieve daily, weekly, and monthly KPI targets. - Track efficiency and activity levels of agents to ensure timely responses to inquiries in line with internal SOPs and SLAs. - Analyse gaps in...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...
Job description: Position: Inbound Sales (Soft-Sales) Agent Location: On-site Salary: R8,000 R10,000 per month (No commission your salary is guaranteed and stable) Schedule: Monday to Sunday (USA hours/shifts) About the Role We are seeking energetic, service-driven Inbound Sales Agents to join our growing team. This role focuses on soft-sales, driving revenue through excellent service,...
Minimum requirements: - Grade 12 essential - Tertiary qualification is advantageous - 3+ Years Experience in a Customer Supporting role within the Medical Industry - Knowledge of Consignment Stock - Orderwise and Surgicom system familiarity would be an advantage Consultant: Laury Starnes - Dante Personnel Centurion
SA - Western Cape, Northern SuburbsR 18 000 - R 24 000 Monthly Cost To CompanyRenown Medical Giant looking for an exceptional Customer Service Individual, to spear-head interactions and orders for their Western Cape OperationsMinimum requirements: Grade 12 essentialTertiary qualification is advantageous 3+ Years Experience in a Customer Supporting role within the Medical IndustryKnowledge of...
We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...
Purpose of the Role Join our dynamic team as a Customer Service Host for Casino and Sportsbook, where you will play a pivotal role in delivering exceptional customer service to casino and sports betting enthusiasts. As a passionate and knowledgeable advocate for our brand, you will interact with customers, providing assistance, resolving queries, and ensuring an outstanding sports betting...
Job Summary:We are looking for a bilingual (French & English) Customer Service Representative who is empathetic, solutions-focused, and a strong communicator. In this role, you will manage, resolve, or escalate a variety of customer queries and complaints in a professional and customer-centric manner. You will liaise with internal and external stakeholders, ensuring timely resolution and...
ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...
Key Responsibilities: - Provide Level 2 support, troubleshooting and resolving technical issues across various systems. - Manage and maintain ServiceEngine (SE) and Assignment Management Pro (APRO) platforms. - Configure and customize SE and APRO platforms for our UK-based clients using HTML, CSS, JavaScript, and T-SQL. - Analyze system queries and deliver efficient problem resolutions. -...