Service Support Specialist jobs in Epping

The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical assistance to clients. Primary...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Assists in the development and implementation of marketing activities. Executes various elements of the marketing mix in line with the marketing strategy developed by seniors. Assists with the distribution of marketing material. Develops, reproduces...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide configuration, workflow design, and technical support for the Chorus platform. This role ensures optimal system functionality, manages requests, and drives process improvements through innovative design, coding, and configuration...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

A technology services company based in Cape Town is looking for an experienced Tech Support Team Leader to manage a team of specialists. The ideal candidate will have 3–5 years in technical support, including 2 years in a leadership position. Responsibilities include driving customer satisfaction, improving support processes, and reporting on performance metrics. This full-time, on-site role...

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

Location: Remote (Anywhere in South Africa) Employment Type: Permanent part-time (2 days per week) Reporting to: Financial Director Experience Level: Minimum 2 years A growing professional services organisation is appointing an Admin & Data Support Specialist as part of a new growth-driven vacancy. This role provides high-level administrative and data support to the finance function and is well...

REQUIREMENTS - Matric is essential. - Comfortable on phones. - Fast typist. - Basic IT skills. - Worked on Salesmate or similar CRM (If not, training will be provided). - Calm clear talker. - Organised. - Learns quick. RESPONSIBILITIES - Manage incoming calls and ensure a professional first point of contact - Log service calls and update customer info - Logging calls in Salesmate CRM. - Right...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

Job Title: Level 2 (L2) — Application Support Specialist (Technical Support) Location: Remote / South Africa Availability: 24x7x365 via structured on-call rotation (1 week on / 1 week off) Reports to: Support Lead / Service Delivery Manager Role Overview: As a Level 2 Application Support Specialist your focus will be on application and integration troubleshooting, API analysis, log...

ENVIRONMENT: Are you passionate about fintech, digital payments, and customer experience? Do you thrive in a fast-paced environment where you can solve problems, analyze transactions, and help merchants succeed? If so, our Client wants you on their team as a Customer Support Specialist (Payments & Transaction Monitoring). If you're ready to play a pivotal role in the digital payments space and...

We are seeking an experienced Technical Customer Support Specialist to join our team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 2 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You will be working in a fast-paced, tech-savvy environment, helping...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

JUNIOR TRANSACTION ANALYST (MID OFFICE SUPPORT) FINANCIAL SERVICES - SOUTHERN SUBURBS, CPT If you thrive on keeping complex projects organised and moving forward, we’re looking for you! A detail-driven professional to provide essential operational and administrative support to a fast-paced deal team. In this role, you’ll be the backbone of transaction execution — managing documentation,...

Job Overview Date Posted:Posted 6 months ago Location:Cape Town, Western Cape Job Title:Service Desk Analyst (German Support) Salary:R16,000 - R18,000 Salary Type:Negotiable Education Level:Diploma Job Level:Intermediate Required Experience:1 - 3 Years Service Desk Analyst (German Support) position available in Cape Town. Purpose of the Job:Key Responsibilities: - Acquisition of the...

Job ID: 54056Date Posted: Posted 5 hours agoLocation: Kenilworth - Cape TownJob Title: SUPPORT SERVICES MANAGER - KENILWORTH - CAPE TOWN - WESTERN CAPE Support Services Manager, Head Office in Kenilworth, Cape Town. We are looking for a resourceful individual with good organisational and project management skills to join our team!! Purpose of the Role The Support Services Manager is...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

Purpose of the Role The Production Support Specialist is responsible for providing first-line technical support across multiple internal systems and platforms. This role ensures that usersincluding staff, brokers, institutional clients, administrators, and end-clientsreceive timely and accurate support according to agreed service levels. Working within the Product Department and closely with...