client services agent jobs in Ethekwini

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

A leading financial services company in Durban is seeking motivated Sales Agents to build and manage a client base. Candidates should possess a Matric qualification and a passion for sales, with strong communication and numeracy skills. Experience in sales or retail is beneficial but not mandatory. Join a company dedicated to supporting your professional growth with excellent training and...

A leading financial services company in Durban is seeking passionate sales agents to build their client base and market Old Mutual products. This role is ideal for individuals enthusiastic about making a difference in people's lives and achieving sales targets. Candidates must have a Matric certificate and digital literacy skills. The company offers training and support to help you reach your...

Job category: Customer Service Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an...

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

A healthcare service company in Durban seeks a visionary Client Services Manager to lead client relationships and transform healthcare delivery. This role involves managing a high-performing team to drive satisfaction and performance metrics. Candidates should hold a Bachelor's degree and have 3+ years in client services with a leadership background. Exceptional communication and problem-solving...

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...

Join our CP360 Family, today!Join Our Canadian-Inspired Team in Durban: Embrace Excellence Together!Who We Are:At ContactPoint 360, we put people first. As a global customer experience company, we partner with top brands to deliver outstanding service through meaningful interactions. Our Durban team is growing, and we’re looking for passionate, people-focused individuals who thrive in a...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

Job description Outworx is looking for International Customer Service Agents Responsibilities: - To provide exceptional customer service to our international clients as well as able to identify, assess and meet our client needs and provide them with information when needed. - Present all information to guests in a polite, clear and comprehensive manner. Requirements: - Matric - 6-12 Months...

Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...

A leading technology services provider is seeking a Client Services Operations Manager in Durban. This role focuses on enhancing service delivery across various contracts while maintaining strong stakeholder relationships. Key responsibilities include managing compliance with service levels, ensuring client satisfaction, and contributing to the operational strategy. The ideal candidate should...

A global technology firm based in Durban is seeking a Client Services Operations Manager. This key role involves planning and managing service delivery, maintaining client relationships, and ensuring compliance with agreed service levels. The ideal candidate will have extensive experience in service delivery within a technology environment and demonstrate strong leadership and communication...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

A healthcare laboratory provider in Durban is seeking a client services/switchboard operator. The ideal candidate will excel in client communication, assist with laboratory orders, and handle administrative tasks. Responsibilities include tracking lab turnaround times, educating clients, and maintaining accurate client records. This role demands strong communication, organizational skills, and...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...