Customer Service Controller jobs in Ethekwini

A leading fashion retailer in Durban is seeking an energetic individual to assist with store administration and customer transactions. Responsibilities include stock management, customer engagement, and supporting the store manager. Ideal candidates should have a Grade 12 qualification with at least 3 years of retail or administrative experience. A passion for customer service and a keen...

My client is seeking an experienced Entry Clerk / Customs Controller to join their team Experience with tariffs and bonded entries required Matric Minimum 5-10 years experience

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Customer Care & Service Administrator (Mobeni, KZN) Job Openings Customer Care & Service Administrator (Mobeni, KZN) About the job Customer Care & Service Administrator (Mobeni, KZN) KEY RESPONSIBILES - Order processing and order confirmations - Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports - Order tracking and order book control - Daily...

Our client is seeking a Customer Service Consultant for their team in Cape Town North. Location: Cape Town Northern Suburbs Requirements: - Grade 12 - At least 2 years’ experience in a call centre/customer support environment - Computer literate – MS Outlook, Excel, Word & Internet - Professional communication skills in both Afrikaans and English - Formal business writing skills - Own reliable...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

My client is seeking an experienced Entry Clerk / Customs Controller to join their team  Experience with tariffs and bonded entries required Matric Minimum 5-10 years experience

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

Job Description A great opportunity has become available for a Customer Service Analyst at a reputable company in Durban! Requirements - Degree in Logistics/Supply Chain Management - 3 - 5 years’ experience in a similar role - Experience in FMCG industry is essential - SAP experience essential Correspondence will only be conducted with short listed candidates. Should you not hear from us...

A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

Customer Service and Marketing Associate • Durban, KwaZulu-Natal, South Africa Reference: DUR003531-JK-1 Overview Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role,...

A reputable company in Durban is seeking a Customer Service Analyst to improve customer service processes. Candidates should have a degree in Logistics/Supply Chain Management, 3 to 5 years of experience in a similar role, and essential experience in the FMCG industry, including SAP. This is a fantastic opportunity to contribute to a reputable organization while growing your career in customer...

A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...