Guest Services Agent jobs in Ethekwini

A hospitality company is looking for a Welcome & Service Supervisor in Durban. You will connect with guests, assist in reception management, and ensure quality standards are upheld. Multilingual candidates are preferred, as you will engage with international guests. The role involves training the reception team and controlling guest requests. If you're sociable and attentive, this is a great...

A hospitality recruitment firm is seeking a Front Office Manager in Durban to oversee reception and guest services, manage reservations, and ensure compliance with operational procedures. The ideal candidate will have 3 to 5 years of experience in a hotel environment with strong leadership and organizational skills. Responsibilities include managing guest arrivals and departures, overseeing staff...

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with...

Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...

A popular restaurant chain in Durban is seeking a dedicated individual to provide exceptional customer service. The role requires standing for extended periods and the ability to lift and move stock. Ideal candidates should have at least Grade 10 with a preference for a National Senior Certificate, and one year of experience as a waiter. Strong literacy and numeracy skills are also necessary....

A leading hotel group in Durban is seeking a Night Auditor who will be responsible for checking front office accounting records for accuracy and summarizing financial information. The ideal candidate should have a Matric qualification, a hospitality background, and 2-3 years of experience in a similar role. Attention to detail, effective communication, and a strong aptitude for numbers are...

A leading financial services company in Durban is seeking passionate sales agents to build their client base and market Old Mutual products. This role is ideal for individuals enthusiastic about making a difference in people's lives and achieving sales targets. Candidates must have a Matric certificate and digital literacy skills. The company offers training and support to help you reach your...

A leading financial services company in Durban is seeking motivated Sales Agents to build and manage a client base. Candidates should possess a Matric qualification and a passion for sales, with strong communication and numeracy skills. Experience in sales or retail is beneficial but not mandatory. Join a company dedicated to supporting your professional growth with excellent training and...

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

Job category: Customer Service Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an...

Job description Outworx is looking for International Customer Service Agents Responsibilities: - To provide exceptional customer service to our international clients as well as able to identify, assess and meet our client needs and provide them with information when needed. - Present all information to guests in a polite, clear and comprehensive manner. Requirements: - Matric - 6-12 Months...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...

Urgently looking for an Afrikaans Speaking Service Desk Agent with basic IT skills or qualification.

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

A leading airline company in Durban is seeking energetic ground staff to manage communications with passengers and perform various administrative duties. Ideal candidates should have excellent interpersonal skills and a strong customer service orientation. Responsibilities include welcoming passengers, checking in baggage, and supporting those with disabilities or traveling with children. This...

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you! We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

Responsibilities - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information and address any complaints in a professional and timely manner; - Escalate any...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and...