inbound call jobs in Ethekwini

Role Description The Inbound Call Centre Agent (Travel Service Associate) role is a full-time, on-site position based in Umhlanga. The primary responsibility is to assist customers with travel-related inquiries, bookings, and solutions via inbound calls. Daily tasks include managing customer queries, providing detailed and accurate travel information, addressing complaints, and ensuring a...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

A reputable financial services company is seeking an Inbound Collections Clerk in Durban. This role involves managing incoming calls related to overdue accounts, requiring strong adherence to U.S. compliance standards. Candidates should possess excellent communication skills, 1+ years of experience in a U.S. collections environment, and a customer-first mindset. This position demands a proactive...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. Job Description:iKhokha is seeking an Inbound Sales Specialist to...

Job description Outworx is looking for Inbound Sales Agents for a leading International USA campaign. RESPONSIBILITIES: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a culture of treating customers fairly and acting in...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

A well established Casket Manufacturing Company situated in Phoenix ,Industrial Park seeks to employ the services of an Inbound Sales Representative:Duties & Responsibilities ;- Achieving sales targets set on a weekly, monthly and yearly basis.- Identifying a client needs and requirements.- Generating sales leads productively.- Following up on sales leads and closing sales with clients.-...

ABOUT THE COMPANY 1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re...

Our client has an opportunity available for an Inbound Sales Consultant. Considering relocating back to Durban, KZN? Lucrative salary offerings and uncapped commission to be earned. Requirements: - Matric / Grade 12 or SAQA Accredited Equivalent (Essential) - Regulatory Exam 5 (Essential) - 120 Long Term Credits (Essential) - 2 or more years telephonic sales experience (Essential) - Experience...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Requisition and Specialist Recruiter Details Closing Date: 26 January 2026 Cluster and Location Personal and Private Banking - Nedbank Contact Centre - Consumer. Call Centre (Inbound and Outbound) Manage Self: Technical Call Agent - Fixed Term Contract Call Agent (Pipeline) Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. -...

We're hiring! Consumer Links are currently recruiting a B2C sales agent to join our dynamic team. If you want to join a growing campaign within a hugely ambitious business that values it's employees, Consumer Links is the place to be! With monthly recognition of exceptional performance and ongoing support, Consumer Links is committed to building a culture and environment where our employees can...

DUR002069 - Affinity Claims Administrator – Kloof, Kzn Purpose of the job: To play a crucial role in receiving and processing technology-based claims from inception to repair or payout status. Your responsibilities will include engaging with external customers to track and process insurance claims and related administration, ensuring adherence to policy wording rules and compliance...

SUMMARY Our client in the Manufacturing industry is looking for a strong qualified candidate, with experience as a Technician (Mechanical and Electronics) POSITION INFO - Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times. - Assist with technical support provided...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Join Rewardsco as an an Application Support Consultant Solve, Support, Succeed - Be the Backbone of Our IT Excellence We're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the...

Job Location Durban, KwaZulu-Natal, South Africa Application Deadline January 31, 2026 Job Purpose Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as focus on...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver Sustainability Rating from EcoVadis and was voted "Greatest Companies to Work For" by PPAI in 2024. Providing more than 3,000 top-quality products in diverse categories, Our Client persistently...

Job Overview The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities - Investigate all cases of potential misrepresentation and non-disclosure at policy inception and claims stage...