IT Operations Manager jobs in Ethekwini

A leading educational institution based in Durban is seeking an experienced Branch Manager to oversee operations, ensuring team capacity meets targets and operational performance is continuously improved. The ideal candidate will have over 10 years of experience in a similar industry and a proven ability to manage projects under pressure. Responsibilities include analyzing performance, managing...

A contact centre solutions provider in KwaZulu-Natal seeks an IT Operations Manager to oversee technology availability and incident management. The role requires 5+ years of IT operations experience, particularly in high-availability environments, along with strong leadership abilities and knowledge of contact centre systems. You will be responsible for ensuring compliance with security standards...

A leading recruitment firm is seeking an experienced End-user Computing Analyst to join their IT team in Durban. The role involves managing client IT infrastructure, providing second-level support for incidents, and ensuring operational continuity. Ideal candidates should have a degree in IT and relevant certifications, alongside strong problem-solving skills and proficiency in technical tools....

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

Are you passionate about ensuring stability in operational IT environments and collaborating with teams? We’re looking for a new Team Lead to add value to our technology team! You would be leading the support of the Retail team. This role is not currently active, however we are open to talent pool candidates for opportunities that may become available in 2026. We will review applications in the...

A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...

NO PHONE CALLS NOR WALK-INS WILL BE ACCEPTED!!!- Strong analytical and problem-solving skills with a keen attention to detail.- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.- Ability to prioritize and manage multiple tasks in a fast-paced environment.- Strong customer service orientation and a proactive approach to issue...

We are seeking a reliable and motivated Junior IT Operator to support our IT operations over a 3-month period assisting with a Windows 10 Upgrade and Replacement Project. They will work closely with the current IT Operators as the project gets underway and may be required to stand in for them to ensure continuity of support services. This role is ideal for someone early in their IT career who is...

A leading technology distribution company is seeking a Senior Account Manager in Durban, South Africa. The successful candidate will drive sales through Resellers, ensuring targeted profits and managing account relationships. You must have strong communication skills, a background in IT account management, and the ability to fluently communicate in English. This is a permanent position with a...

Duties, responsibilities and experience: - Manage a IT team in South Africa - Ensure control of the incidents / Service Requests are in line with SLAs - Act as the principal contact for incidents / escalations / updates in Durban - Define and Deliver process improvements aligned with best practice and business objectives - Ensure team have resource available to support business operations -...

Key Responsibilities: - Lead the development, maintenance, and enhancement of internal applications using VB.Net and Visual Studio 2019. - Prioritize development tasks, enhancements, and bug fixes according to business needs. - Analyse requirements and translate them into technical solutions. - Develop Power BI and other reports in Excel and PowerPoint. - Oversee helpdesk operations, providing...

A global consulting firm based in Durban is seeking an expert in IT Asset Management to develop and implement a comprehensive asset management framework. The role requires strong leadership skills to ensure compliance with industry practices while collaborating with stakeholders. Candidates must possess a Bachelor's degree in IT or a related field, along with ITIL and COBIT certifications. A...

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

A prominent educational institution is seeking an IT Manager to oversee the technology supporting its BPO operations. The role includes ensuring system availability, incident management, compliance with security standards, and leading the IT strategy aligned with business objectives. Candidates should have over 5 years of experience in IT operations, preferably in BPO environments, and strong...

A leading support services provider in Umhlanga Rocks is looking for an experienced IT Support Specialist. You will provide comprehensive end user support including troubleshooting desktop and network issues, while ensuring compliance with security standards. The ideal candidate will have over 4.5 years of experience in desktop support, possess a degree in computer science, and be flexible to...

A global technology and services company based in Durban seeks a dedicated IT Support Specialist. This role requires 4.5+ years of experience in hardware and software support in a Windows environment. You will troubleshoot and resolve issues related to desktops, laptops, and network devices while ensuring compliance with ITIL standards. A strong capability in communication and problem-solving is...

A leading recruitment firm is seeking an experienced IT Governance Manager based in Durban, KwaZulu-Natal. This role will drive company-wide project management methodologies to enhance project delivery and customer satisfaction. The ideal candidate will have at least 7 years of IT experience, extensive knowledge of service management frameworks such as ITIL and Prince 2, and strong analytical and...

Overview We are seeking a Branch Manager for a permanent role based in Durban, KwaZulu Natal. Qualifications - At least 10 years’ experience in similar industry - Account management experience advantageous - Proven track record of delivering projects within defined timelines under high pressure Responsibilities - Ensure the region has sufficient capacity (technical teams) to achieve its set...

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