itil management jobs in Ethekwini

A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best...

Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...

Location: Remote (US Hours - Remote from South Africa) Engagement: (Could include international travel to North America - A Passport would b good to have) Trainer posts are only a few days at a time/ as and when training is needed - this isnt a full-time role Overview: We are looking for an experienced ITIL Certified Trainer (PeopleCert) to deliver ITIL training and prepare learners for ITIL...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Knowledge Management Analyst is an advanced...

Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...

These jobs were popular with other job seekers - The successful candidate will report to the Business Unit Manager and act as a custodian of relationships both internally within the company, and externally with and between customer support teams and vendors. - The Service Delivery & Project Manager plays a critical role in the co-ordination and delivery of operational support and projects to the...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

The ICT Manager is responsible for the ICT (Information and Communications Technology) Services within the company in respect of all ICT infrastructure. The role is Durban based and reports directly to the CEO. The purpose of this position is to manage the effective and efficient functioning and delivery of IT systems, solutions, software, and hardware platforms across the organisation and to...

The IT Manager is accountable for the availability, security, and performance of all technology supporting a BPO operation. This includes telecoms/voice platforms, network and end‑user computing, core business systems, and IT service management. The role ensures technology enables contractual SLAs, supports growth, and meets client and regulatory requirements in a South African BPO...

ABOUT THIS ROLE Are you a technically skilled IT leader with a passion for infrastructure, security, and strategic innovation? A dynamic organisation in Durban is looking for an experienced IT Manager to take ownership of its IT operations, lead a small technical team, and ensure systems, networks, and platforms perform optimally. This role requires a hands‑on professional with strong...

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

Job ID: 53902Date Posted: Posted 6 days agoLocation: DurbanJob Title: TEMP IT ASSET MANAGEMENT SUBJECT MATTER EXPERT - KWAZULU NATAL Requirements: - Lead the drafting, review, finalization and approval of IT Asset Management framework, policies, standards, and processes - Ensure the policies, standards and processes comply with industry regulations, best practices Ensure all supporting and...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

A global consulting firm based in Durban is seeking an expert in IT Asset Management to develop and implement a comprehensive asset management framework. The role requires strong leadership skills to ensure compliance with industry practices while collaborating with stakeholders. Candidates must possess a Bachelor's degree in IT or a related field, along with ITIL and COBIT certifications. A...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

A leading recruitment firm is seeking an experienced IT Governance Manager based in Durban, KwaZulu-Natal. This role will drive company-wide project management methodologies to enhance project delivery and customer satisfaction. The ideal candidate will have at least 7 years of IT experience, extensive knowledge of service management frameworks such as ITIL and Prince 2, and strong analytical and...

Overview The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance structures, policy, standards, processes (with related roles and responsibilities) required to effectively...

About the job Service Delivery & Project Manager Employment Type: Full-time Job Description:We are currently seeking a Service Delivery & Project Manager to join our dynamic team. Reporting to the Business Unit Manager, the successful candidate will serve as a key liaison between internal teams, external vendors, and customer support teams. The Service Delivery & Project Manager will play a...

IT Asset Management Subject Matter Expert About the job IT Asset Management Subject Matter Expert Key purpose: The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance...

A specialized recruitment agency is seeking an IT Asset Management Subject Matter Expert in Durban. The ideal candidate will lead the establishment of an asset management framework, ensuring compliance with industry regulations. Required qualifications include a bachelor's degree, ITIL Expert and COBIT certifications, alongside expertise in Software Asset Management and Configuration Management....