Real Time Analyst jobs in Ethekwini

The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...

A leading recruitment agency in Durban is seeking a Real Time Planning Manager to oversee the management of real-time delivery and support operational teams. The ideal candidate will have at least three years of team management experience within a fast-paced environment, demonstrating excellent analytical, communication, and organisational skills. You will work closely with client resources and...

A global access solutions provider in Durban is seeking a Staff Firmware Engineer. You will design and enhance features for real-time embedded systems, develop communication protocols, and support hardware. Ideal candidates have a strong background in C/C++ programming with experience in embedded Linux. This role offers competitive salary and benefits in a vibrant work culture, supporting career...

A leading customer experience management firm is seeking a WFM Associate Director in South Africa to oversee workforce planning and resource optimization. The successful candidate will lead a skilled team, work closely with various departments, and contribute to shaping the WFM strategy. Ideal applicants should have extensive experience in managing large WFM teams and a solid understanding of WFM...

A security and services company in KwaZulu-Natal seeks a Control Room Supervisor to oversee control room activities, manage junior operators, and ensure the safe operation of critical systems. The role requires expert knowledge in control systems and incident management. Ideal candidates will have at least 3 years of relevant experience and possess a High School Diploma as well as PSIRA Grade A...

A recruitment agency is seeking an Intermediate Data Engineer in Durban, South Africa. The successful candidate will have a strong background in Scala or Java, experience with cloud platforms like AWS, GCP, or Azure, and a solid understanding of data modeling principles. Responsibilities include building scalable data infrastructure, developing APIs for data science outputs, and optimizing cloud...

A leading tech company in the gaming industry is seeking a Senior AI-Augmented Software Lead to architect innovative AI-native systems. This hybrid role based in Durban emphasizes scalable solutions using TypeScript, Node.js, and AWS. Candidates should possess 5+ years of experience in software leadership, with pivotal blockchain design skills. The company promotes a flexible work culture,...

Introduction BUSINESS ANALYST – REAL ESTATE, ESG & RISK(Fixed-Term Contract)SPAR Central OfficeReporting to: Portfolio Manager: HR, Payroll, Real Estate, and Risk PURPOSEThe role of the Business Analyst is to deliver business benefits to SPAR through targeted Technology and Process initiatives that are aligned with the business unit strategy and objectives. The Business Analyst must ensure...

A leading real estate company in Umhlanga seeks a Senior Property Consultant to provide expert advice and facilitate property transactions. This on-site full-time role involves developing new business opportunities, conducting market research, and negotiating sales. Candidates should have strong consulting skills, a background in real estate, and excellent communication abilities. A Bachelor's...

SUMMARY POSITION INFO A dynamic Real Estate Company is seeking a Property Services Manager that will be managing the maintenance of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment strategy of each asset and the financial reporting thereof including but not limited to budgeting. Durban regional Office (Umhlanga):...

Durban, South Africa About the job Real Estate Sales Representative (USA/Real Estate/South African) Our client is a fast-growing real estate investment firm that specializes in sourcing off-market residential properties. They help motivated sellers by offering fast, hassle-free solutions and connect these properties with their network of cash buyers. They are driven by results and committed to...

A dynamic Real Estate Company is seeking a Property Services Manager that will be managing the maintenance of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment strategy of each asset and the financial reporting thereof including, but not limited to budgeting. Durban regional Office (Umhlanga): Location Building...

WE'RE HIRING EXPERIENCED REAL ESTATE AGENTS – UMHLANGA Join the Pride. Grow With Ingwe. Ingwe Property Group is expanding its footprint and we are looking for experienced, driven, and professional Real Estate Agents to join our dynamic team. If you are goal-oriented, client-focused, and ready to elevate your career with a brand that values excellence, integrity, innovation, and people, we want...

Fast growing National Estate Agency requires qualified estate agents. We offer favourable commission structures and full admin support and training. We provide agents with listings and leads. Must have own car,cell phone and laptop. No desk fee. Job Types: Full-time, Commission, Permanent Pay: From R25 000,00 per month Education: - Certificate (preferred) Experience: - REAL ESTATE: 1 year...

Are you looking to join a dynamic team in the commercial real estate industry? With a reputation for professionalism and integrity, Swindon Property offers exciting career opportunities for ambitious individuals looking to grow their skill in Corporate Real Estate.Our company culture is one of inclusivity and collaboration - where synergy is encouraged and rewarded. Competitive compensation...

WE'RE HIRING EXPERIENCED REAL ESTATE AGENTS – UPPER HIGHWAY, WESTVILLE & SURROUNDING Join the Pride. Grow With Ingwe. Ingwe Property Group is expanding its footprint, and we are looking for experienced, driven, and professional Real Estate Agents to join our dynamic team. If you are goal-oriented, client-focused, and ready to elevate your career with a brand that values excellence, integrity,...

Responsibilities and Duties - Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels. - Consult with call centre management to determine best course of action to fill resource needs/maintain service levels. - Maintain consistent communication with the Client’s Forecasting & Planning...

The role: The Call Centre Real Time /Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and sales performance goals. On...

About the job Real Time Planning Manager Key purpose: Reporting to the Head of Planning, this extremely varied role will be to support and develop your team. To oversee the management of the real time delivery of our advisers and support the interaction with operational teams and client resource planning teams. Duties and responsibilities: - Proactively monitor the performance of the advisors...

A leading recruitment agency in KwaZulu-Natal is looking for a Workforce Management Specialist to monitor service levels and manage resource allocation within a call centre environment. Candidates should have at least 2 years of experience in workforce management and a strong understanding of data analysis and Excel. The role requires excellent communication and organizational skills to support...