Service Manager jobs in Ethekwini

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Minimum Requirements - Must have a minimum of 5 years experience as a Service | Workshop Manager within the Automotive Industry - Must have a valid Drivers Licence - Must have relevant Trade Test qualifications (merSETA | Olifantsfontein | QCTO) - Strong Technical and Communication skills - Must be able to lead a team and work under pressure - Contactable references Salary Structure - Basic...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Management Consulting Service Manager iTECH Conseil Canada Inc. Location Ottawa, ON Salary 52.50 hourly / 40 hours per week Full time Morning, Day Starts as soon as possible Languages English Education Bachelor's degree Experience 3 years to less than 5 years Work must be completed at the physical location. There is no option to work remotely. Work setting Re Location costs covered by...

A Retail Company in Durban is seeking an experienced Branch Manager to oversee daily operations, ensure customer satisfaction, and drive store profitability. The ideal candidate will have 3-5 years of management experience in the retail sector and a Grade 12 qualification, while a diploma in management or business is advantageous. Responsibilities include sales and stock management, staff...

A leading customer engagement services company based in Durban is seeking a skilled professional to manage various projects and vendor relationships. The role requires strong organizational and analytical skills, along with a minimum of two years in offshore contact center operations. Exceptional communication abilities are crucial, and fluency in German is advantageous. The appointed individual...

A leading retail company located in Durban is seeking a Store Manager to oversee the store's profitability and ensure excellent customer service. The ideal candidate will have 3-5 years of experience in a retail environment, with at least 2 years in a managerial role. Responsibilities include training staff, managing rosters, and assessing financial transactions. Candidates must demonstrate...

A popular restaurant chain seeks an experienced Restaurant Manager in Durban, KwaZulu-Natal. Key responsibilities include overseeing operations, managing stock and staff, ensuring compliance with quality standards, and optimizing profitability. Candidates must have at least 3 years of experience in restaurant management and possess strong customer service, management, and organizational skills....

Key Performance Areas Profitable management and administration of the workshop and parts Order spares and components needed for reparations and maintenance Dealing with enquiries regarding products and prices Knowledge of repair and maintenance of agricultural equipment Schedule machinery and equipment maintenance Management of staff and SHEQ practices Requirements National Diploma and/ or...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Purpose of the Role: The company is dedicated to enhancing business performance, operating sustainably and profitably, and leveraging its value chain for long-term growth. This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Service Manager Minimum Requirements - Must have a minimum of 5 years' experience as a Service | Workshop Manager within the Automotive Industry - Must have a valid Driver's Licence - Must have relevant Trade Test qualifications (merSETA | Olifantsfontein | QCTO) - Strong Technical and Communication skills -...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us create a seamless...

Join a team of superheroes! BUI is an award-winning IT consultancy delivering cloud solutions and professional services worldwide, with a specialized focus on the Microsoft Azure platform, and Cisco and Palo Alto Networks technologies. Founded in 2000 and a part of the First Technology Group since March 2015, BUI has an international presence and highly qualified consultants who embrace three...

Duties: - Accountable and responsible for managing the utilities (compressed air HP & LP, refrigeration,, raw material handling, electrical infrastructure, and plant air conditioning.- Accountable and responsible for managing property maintenance.- Accountable and responsible for fire protection and security.- Preparing and managing the utility services and engineering projects budgets-...

Keep critical infrastructure running, compliant, and reliable. Lead planned maintenance, rapid response, and continuous improvement across a high-demand site. This role is accountable for ensuring infrastructure services are maintained and operational to agreed service standards, with a strong focus on asset availability, business continuity, and proactive risk reduction. You'll manage planned...