customer experience manager jobs in Fairland

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Our client, a highly recognized and professional Payments Solution Company, is seeking a Workplace Experience Manager, who will be based on site in their Rosebank Offices. This position is a newly created position and brings with it the opportunities to face challenges amongst the Workforce. Although the job spec may sound like a combination of Office Management and Facilities it comes with a...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...

About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Job Profile Summary- The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE)for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer go‑to‑market plans,...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

Company Description Who are Babble?Babble Cloud is a leading cloud solutions provider based in the UK. They offer a wide range of services, including telephony, internet, cloud infrastructure, cyber security, and more. Babble focuses on providing scalable, secure, and cost-effective solutions to help businesses enhance productivity, collaboration, and continuity.About Us | Leading UK Cloud...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

It's fun to work in a company where people truly BELIEVE in what they're doing Workplace Experience Student Employer Description Tiger Brands is proudly Africa's largest listed manufacturers of fast-moving consumer goods (FMCG). We impact lives every day with our iconic, award-winning brands. Our core business is the manufacture, market and distribute everyday branded food and beverages. Our...

Upward Reporting Relationship - Financial Manager (developed to Financial Director) reporting directly to the CEO Downward Reporting Relationship - Divisional Managing Directors Main Purpose of this role Responsible for effective financial management of the business by providing financial stewardship through the co-development of a business strategy and by planning, reviewing and refining...

ENVIRONMENT: LEAD the design and implementation of developmental evaluations and rapid experiments to enhance programme effectiveness and responsiveness as the next Senior Learning and Experiments Manager sought by a Community Upliftment Programme. You will synthesise insights to support leadership and staff in sense-making and decision-making and foster a culture of continuous learning and...

Floor Manager Responsibilities More responsibilities may be added as needed. - Manage all activities and staff in their area. - Enforce SHEQ objectives. - Minimize waste, inefficiencies, and errors. - Control equipment usage. - Capturing of daily data metrics. - Liaise with other managers to ensure efficient and uninterrupted workflow. - Reports to production manager. Floor Manager Skills -...

CUSTOMER EXPERIENCE EXECUTIVE R18000 - R20000 / Johannesburg North Matric with at least 2 years of experience in a customer interfacing role. MS Word: Word, Excel, PowerPoint, prior Industry related platform experience will be advantageous. Delivery logistics - monitor the delivery board, monitor customer care, Inspect vehicles that are planned to be delivered, Arrange the drivers for pickups...

- Implement, manage and support SHEQ initiatives and objectives. - Budgeting and cost management of products and assist with new product costings models. - Analyze budgets and continuously control production costs and identify/rectify waste measures. - Manage all activities within the production process, including maintenance and the workforce. - Organize workflow to meet specific deadlines and...

Who we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....