call center manager jobs in Fourways

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...

A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...

ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...

A dynamic call center organization in Johannesburg is seeking an experienced Human Resources Manager to lead HR initiatives and ensure compliance with South African labor laws. The ideal candidate will oversee employee relations, compensation and benefits, and workforce planning while promoting a positive organizational culture. Applicants should possess a Bachelor's degree in HR or a related...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...

A leading service provider in Johannesburg is looking for a polite and professional call center representative. The role involves providing outstanding service to customers by answering questions, handling complaints, and troubleshooting product-related issues. Ideal candidates will have a high school diploma, exceptional customer service skills, and proficiency in CRM software. Join our team to...

A government health department is seeking a Switchboard Operator to manage incoming and outgoing calls, handle inquiries, and perform clerical duties. Ideal candidates will have a Grade 12 Certificate and 2-4 years of experience in a call center environment, along with good communication skills and the ability to work under pressure. The position offers a salary package between R228,321.00 and...

Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...

Job Description: Posted Monday, July 14, 2025, 11:00 PMAdvanced Call Center Technologies- Job DescriptionTrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By:Human ResourcesPosition Summary- Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and Scope-...

Advanced Call Center TechnologiesJob Description:TrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By: Human ResourcesPosition SummaryUnder the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and ScopePosition reports to the Manager, Training & Quality. Incumbent...

Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

We are thrilled to announce a new opening for a skilled Call Center Agentat our Aeroton Branch, Gauteng, to join our team!About the PositionWe are seeking a skilled and experienced Call Center Agent to join our branch.Technical knowledge of Tools and Machinery would be an advantage.Job requirements:- You'll engage in exceptional communication and relationship building, demonstrate your sales...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

Call Center Sales Agents Required Requirements: - Matric - Well Spoken. - Must have a basic understanding of a computer. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information onto final sales. - Adhering to sales team standards checklist skills. - Possess exemplary customer service skills. - Self-motivated and...

A leading assistance service provider in Johannesburg is seeking a Nightshift Supervisor to manage the Assist night shift team and ensure service level agreements are met. The role requires a minimum of 5 years’ experience in roadside assistance, effective team leadership skills, and a strong problem-solving ability. Candidates must have at least a Grade 12 qualification. The supervisor will be...