Main Purpose of the Role. To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the CRM are done according to schedule to meet SLA. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes, etc.) Fault Resolution - Service Restoration - Escalation to 2nd Level - Record, track, and...
Qualification - Bachelor’s degree in Marketing, Business, Information Systems, or a related field - Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements - Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. - Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
The CRM Agent is responsible for managing and optimizing CRM-related reporting processes. This role involves tracking sales, monitoring lead performance, and generating statistical analyses to support data-driven decision-making. The ideal candidate will collaborate with cross-functional teams to enhance CRM usage and build actionable reports and dashboards to identify trends and...
This role will manage the design and maintenance of the CRM/Creator, ensuring that workflows, fields, and automations align with both business and client needs. Key Responsibilities: - Design and maintain CRM structure (fields, modules, workflows). - Translate project needs into layouts and processes. - Build workflow automations. - Support integration projects (API logic, supplier...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
Qualification Bachelorâs degree in Marketing, Business, Information Systems, or a related field Expert-level proficiency with HubSpot, including its Marketing, Sales, and Service Hubs Requirements Proven experience in a role such as CRM Manager, Marketing Operations Manager, or Marketing Technologist. Strong, hands-on experience with SAP Business One (SAP B1) and crucially, managing its...
We are seeking a highly analytical and detail-oriented CRM & Systems Controller with a strong statistics or data analysis background to manage, optimise, and maintain our CRM systems. The role focuses on data integrity, system performance, reporting, and delivering actionable insights to support sales, marketing, and management decision-making. Key Responsibilities - Manage and maintain the...
We're actively recruiting a Senior Product Growth Manager as we continue to scale our growing FinTech division at M-KOPA. You'll turn data, experiments, and hands-on CRM execution into scalable growth systems that unlock financial inclusion for millions across Africa.The Impact:Own the growth systems that unlock financial inclusion for 7M+ customers across Africa. You'll architect segmentation...
Senior Dynamics CRM / D365 CE Technical Specialist NFI150523JT_1684165142 Job Title: Senior Dynamics CRM / D365 CE Technical specialist Location: Johannesburg or Cape Town (Remote) Budget: Market related Industry leading and ever growing MS Gold Partner looking for a Senior Dynamics CRM Technical specialist to join the team. Responsibilities within the role: - Participate in all aspects of...
Job Number- 71705 Job Type- Permanent Job Title- CRM & Planning Assistant Computer Skills- MS Excel,MS Outlook,MS PowerPoint Industry- Consumer Electronics City- Johannesburg (Incl. Northern Suburbs) Province- Gauteng Key responsibilities for this position include, but are not limited to: - Contact center management - Cost processing. - Monitor of Service KPI - Administration -...
Job Details:Department other Minimum experience Mid-Senior Company primary industry Information Technology and Services Job functional area Information Technology Salary R360 000 - R460 000 per annum Job Title: Sage CRM ConsultantJob Summary: Key Responsibilities:1. Consult with clients to gather and analyze their business requirements, specifically in relation to CRM processes and...
Salesforce Snr. Specialist Solution Architecture ROLE SUMMARY- This is a regional (International Markets Group) role located in South Africa in the Pretoria Plant. The individual will report to the IT Product Line Manager CRM (Marketing).- As a CRM Solution Architect, you will provide both process design/reengineering as well as technical and architecture expertise for the delivery of CRM...
Overview &Purpose**:We are seeking a dedicated CRM Retentions Specialist to join our team. As a CRM Reactivation & XM Specialist, you will be primarily responsible for developing and implementing strategies to reactivate, re-engage and cross market players as well as helping drive the overall growth of the player and revenue base. This role requires a deep understanding of Customer Relationship...
CRM Manager City: Johannesburg We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right...
Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people,...
- Conduct CRM training both online and/or in person; - Deliver initial and recurrent CRM training to FlySafair employees; - Conduct scenario-based learning using real-life case studies and simulations; - Adapt delivery style to suit different roles and levels of experience; - Assist in the development of annual CRM refresher courses; - Ensure training content aligns with regulatory standards...
Job Description We have an amazing opportunity for a CRM Developer in Johannesburg! We require a candidate with: •Matric •A relevant qualification (Degree or Diploma) within a computing discipline (Computer Science, Information Systems, Information technology) •A Microsoft Dynamics Customer Engagement Certification (2015, 2016 or 365). •Minimum 3 years’ experience working with Microsoft...
We are looking for an experienced Product Owner for our CRM toolset: to lead the strategy, execution and continuous evolution of our CRM ecosystem. You would work at the intersection of business needs, customer experience and technical innovation, driving the evolution of tools that empower our teams to meet the unique needs of our customers and enhance customer engagement. Passion for technology...
Job Number- 72230 Job Type- Temp Contract Job Title- CRM System Architect (Microsoft Dynamics 360) Computer Skills- CRM,Microsoft Dynamics 360 Industry- Web Hosting City- Johannesburg Province- Gauteng- Job Overview:- Responsibilities:- System Architecture Design:- Develop comprehensive CRM system architecture designs based on business requirements.- Design scalable and flexible solutions...
D365 CE / Dynamics CRM Technical Architect NFI170523_1684325274 Job Title: D365 CE / Dynmaics CRM Technical Architect Location: JHB or Cape Town (100% Remote) Within this technical architect position you will be working for a leading Microsoft Gold Partner specialising in consultancy and development within financial and enterprise services. You would be working for an ever growing partner...