customer experience specialist jobs in Fourways

A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...

A leading retail company in Randburg is looking for a dedicated individual to deliver exceptional service and support at the point of sale. The ideal candidate will execute operational activities efficiently, ensure cash handling safety, and promote customer loyalty programs. Basic maths and an understanding of the retail/FMCG environment are advantageous. This permanent position offers a dynamic...

A leading retail company in Randburg is seeking a customer-focused pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities include greeting customers, monitoring customer activity, arranging displays, processing refunds, and suggesting suitable products based on customer needs. The role requires a hard-working attitude to enhance customer experience...

A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

A retail company in Randburg is looking for individuals who excel in customer service and have retail experience. The role requires adherence to stock loss controls and maintaining visual merchandising standards. Candidates should have effective communication skills, a clear criminal record, and knowledge of current clothing trends. This position offers the opportunity to exceed sales targets and...

A leading financial institution in Johannesburg is looking for a Customer Service Specialist to deliver exceptional service and handle customer complaints. The ideal candidate will hold a diploma and have 3 to 5 years of relevant experience, along with proficiency in tools such as Hogan, XDS, WinDeed, and MS Office. This role offers opportunities for networking and process innovation. Candidates...

About the job Specialist Customer Experience Design - Degree in Industrial or Process Engineering, Statistical Analysis or related - A minimum of 3-5 years in Customer Experience Design - Experience designing complex solutions for digital environments - Clearly articulating concepts and rationale - Proficiency in Microsoft Office Suite Responsibilities - To design customer experiences using...

A prominent banking institution in Johannesburg is seeking a Customer Experience & Communications Specialist. This role focuses on enhancing customer experiences through strategic initiatives, project management, and effective communication. The ideal candidate will have a relevant degree and 3-5 years of experience in retail banking or customer insights. This position requires strong analytical...

A leading healthcare provider in Randburg is seeking a qualified Nurse to deliver safe, comprehensive nursing care. The role involves collaborating with multi-professional teams and ensuring patient safety through identified measures. Candidates should possess a Degree or Diploma in General Nursing and ideally have some experience in a specialized unit. The position offers opportunities for...

A leading retail group in Johannesburg is looking for a candidate with at least 6 months of retail experience and a Matric or equivalent to join their team. Key responsibilities include exceeding customer expectations through effective sales techniques, maintaining housekeeping and visual merchandising standards, and managing stock loss controls. The ideal applicant should have strong...

A leading retailer in outdoor clothing seeks a dedicated retail assistant in Gauteng, Roodepoort, to deliver exceptional customer service and achieve sales targets. The ideal candidate should have at least a matric qualification and up to 6 months retail experience. Responsibilities include transacting purchases, maintaining merchandising standards, and building customer relationships....

A leading South African homeware retailer is seeking someone to lead sales activations and enhance customer interactions in Johannesburg. The role requires a Grade 12 qualification and at least 1 year of retail experience. You will manage the full customer journey, ensuring exceptional service and support. Ideal candidates are energetic, persuasive, and possess excellent communication skills....

A leading banking institution in Johannesburg is seeking a dedicated customer service representative. The role involves delivering exceptional service, managing customer queries, and driving sales by converting leads into active accounts. Ideal candidates should possess at least 2 to 3 years of customer service experience with a minimum qualification of Grade 12. Join this dynamic team and help...

Overview Job Openings Senior Specialist Customer Experience Journey Architect About the job Senior Specialist Customer Experience Journey Architect Qualifications - Industrial Engineering Degree / Information Systems / Computer Science Statistics an advantage - Experience 5-8 years of experience in Business process development, continuous improvement and compliance - Computer skills...

A reputable banking institution in Johannesburg seeks candidates for a customer interaction role. Applicants should have administration experience in a banking environment, particularly in managing customer queries and inbound calls. Successful candidates will manage calls and electronic communications, ensuring high customer satisfaction. Responsibilities include building relationships,...

A leading technology firm in Randburg is looking for a Premium Support Co-ordinator to provide exceptional service and support to Tracker Platinum-Gold and VIP customers. You will manage service requests, handle escalated concerns, and ensure customer satisfaction through effective communication. Candidates should have a strong background in customer service with a minimum of 5 years experience...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...