Customer Success Manager jobs in Fourways

A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...

Job Specification: Customer Success & Business Growth Manager -Retail Marketing Job Title: Customer Success & Business Growth Manager Department: Client Services Reports To: Business Unit Manager Location: Johannesburg, South Africa Work Environment: Onsite Employment Type: Full-Time Purpose of the Role The Customer Success & Business Growth Manager is responsible for managing and growing...

A leading SaaS company is seeking a Customer Success Manager II in Johannesburg who will oversee a portfolio of accounts to ensure a remarkable customer experience. This role includes managing customer needs, enhancing client satisfaction through strong relationships, and collaborating with cross-functional teams. Ideal candidates should have over 5 years of experience, with expertise in account...

Overview Customer Lifetime Success Manager (IGT) META is responsible for identifying complex up-sell and cross-sell opportunities, leveraging data analysis and customer insights to drive revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners,...

Job description Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb has become a leader in the collection and enrichment of Publicly Available Information (PAI) to effectively scale our users’ impact. Our SaaS platform follows ethical principles and...

- Build and maintain client relationships, fostering collaboration and flawless execution of plans. - Develop and implement strategic media plans based on client direction and media research. - Synthesize information effectively to guide campaign development and execution. - Understand client products/services and communicate key points to external parties while solving problems. - Maintain...

A global payment technology firm is seeking a Manager, Customer Success to drive engagement and optimize the customer experience. The role involves cultivating partnerships, analyzing metrics, and developing strategies that enhance customer value. Ideal candidates will have experience in payments technology and a proven track record of identifying growth opportunities. This position entails...

A creative empowerment company is seeking a Customer Success Manager to manage and grow customer accounts from a remote location. The ideal candidate should have at least 3 years of account management experience, strong CRM skills, and an organized approach to managing multiple accounts. You will gather customer feedback and monitor account health while working independently in a dynamic team...

About the job Customer Success Manager (Insuretech) Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across...

Overview Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships...

Our prestige client Our prestige client is a well-funded startup simplifying US sales tax compliance for global businesses. They provide end-to-end solutions, from calculations to reporting and filing. They are backed by Group, a trusted partner to over 13,000 clients, including Fortune 500 companies. Duties & Responsibilities Role and responsibilities: - You will ensure clients' adherence to...

A rapidly growing cloud services provider in Johannesburg seeks an experienced Customer Success Manager to nurture client relationships and enhance satisfaction while driving revenue growth. The ideal candidate will have at least 5 years of customer-facing sales experience and a bachelor's degree. Key responsibilities include meeting targets and retaining customers to drive engagement and upsell...

A leading payments technology provider in Johannesburg is seeking a Technical Project Manager to coordinate payment solution projects. You will ensure project delivery aligns with client needs, while also communicating technical concepts to non-technical stakeholders. The ideal candidate will have experience in customer success or project management, strong communication skills, and the ability...

Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success Manager, you will work efficiently with the enterprise restaurant partners to drive results in revenue growth, operational excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support team, product, sales, marketing...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives,...

SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe. We employ ambitious, motivated people who have a desire to grow personally and professionally. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated, and talented people who are willing to skill-up and grow within the...

About Us About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make...

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a...

A technology solutions firm is searching for a Customer Success Manager in Johannesburg. The role focuses on building strong relationships with clients, ensuring they receive maximum value from the solutions provided. The ideal candidate will possess client-facing support experience, a strong understanding of Agile methodologies, and proficiency in tools such as Jira and Confluence. This...