customer oriented jobs in Franschhoek

Babylonstoren is looking for an experienced and detail-oriented Customer Experience Manager to oversee end-to-end order management, customer service, packaging innovation and team coordination across various departments and seasonal projects. This role is crucial in ensuring seamless customer journeys, efficient internal processes and high-quality execution across all operational...

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

We need a highly organised, proactive, and people-oriented professional who thrives in a multi-country environment. Someone who enjoys being the trusted point of contact for both clients and employees, while ensuring everything runs compliantly and smoothly behind the scenes? EOR in Africa is looking for a Customer Success Consultant to manage HR and administrative matters for outsourced...

Customer Service Clerk We currently have an opportunity available for an experienced and dedicated candidate to join our team as a Customer Services Clerk at our Paarl branch. Minimum Requirements: - 5 years' experience working in the customer services department of a retail/furniture store. - Excellent communication and admin skills - Must be people orientated - Must be a fast learner and...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Location: Franschhoek Role Overview: A luxury hospitality group known for sophisticated escapes and unique guest experiences offers dynamic career opportunities to positive, vibrant, and energetic individuals. The Financial Controller is responsible for providing financial control support to the assigned Financial Accountant and Financial Manager, primarily through data capturing and processing,...

Duties: Â Ensure all invoices have approved orders attached, before processing and capturing on Sage Evolution. Perform 1st level review on supplier reconciliations on all suppliers reflected on age analysis. Loading of suppliers as beneficiaries on Nedbank site. Create payment requisitions and attach invoices, recon and Sage Evolution supplier ledger to payment batches. Load payments into...

The General Manager is the driving force behind this luxury winelands retreat, overseeing all aspects of operations to ensure exceptional guest experiences, seamless service, and strong financial performance. Balancing strategic leadership with hands on management, they guide and inspire staff, build key partnerships, and maintain the highest standards of hospitality, positioning the property as...

Restaurant Manager – Luxury Wine Estate | Franschhoek Salary: R18,000 – R20,000 per month (Negotiable, Dependent on Experience) Kendrick Recruitment is seeking an experienced and professional Restaurant Manager to join a prestigious luxury wine estate in Franschhoek. Key Responsibilities: • Oversee the daily operations of the restaurant, ensuring exceptional guest service and smooth...

A Franschhoek hotel is requiring a Financial Controller As Financial Controller the successful candidate will be responsible for providing financial control support (typically in the form of data capturing and processing, cost control and reconciliations) to the assigned financial accountant and financial manager of the business units. Main Responsibilities: - Ensure all invoices have...

Location: Franschhoek Role Overview: A luxury hospitality group known for sophisticated escapes and unique guest experiences offers dynamic career opportunities to positive, vibrant, and energetic individuals. The Financial Controller is responsible for providing financial control support to the assigned Financial Accountant and Financial Manager, primarily through data capturing and...

Key ResponsibilitiesReservations- Process, confirm, and update bookings accurately on the Property Management System (PMS).- Ensure all guest preferences, special requests, and requirements are captured and communicated to relevant departments.- Monitor room availability, cancellations, and no-shows, and provide daily reservation reports.- Liaise with the Front Office and Sales teams to ensure a...

Job Summary: We are seeking a skilled and detail-oriented Housekeeper to join our cruise ship crew. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of guest cabins, public areas, and crew accommodations during nighttime hours. Your primary goal will be to ensure a clean, comfortable, and safe environment for our guests and crew...

IT Branch Manager Franschhoek, WC R 20 000 + Excellent Benefits Our client is seeking a dynamic, tech-savvy professional with a proven track record in team leadership and a deep understanding of wireless networking technologies. We are in search of a Branch Manager to spearhead operations in the picturesque Franschhoek. Your role is pivotal in expanding our client's customer base, enhancing...

Duties: Leadership & Team Management: Lead and mentor the members of the finance team, promoting a culture of accountability, accuracy and service excellence. Set clear goals, provide coaching and drive continuous improvement. Manage workload effectively within the team and address any concerns raised. Have a clear working knowledge of all company policies and operate within their scope. Build...

Job Summary: We are seeking a knowledgeable and service-oriented Wine Waiter to join our cruise ship team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, assisting them in selecting and enjoying the perfect wines to complement their dining experience. Your expertise in wine, passion for customer service, and attention to detail will contribute to...

Luxury Wellness Retreat & Hotel close to Franschhoek is looking for a Waiter. We’re seeking warm, attentive team players to help deliver a thoughtful and grounded dining experience, supporting both day and evening services with energy, care and curiosity. Duties: Work closely with the Restaurant Manager and broader front-of-house team to ensure smooth, connected service Confidently describe...

Luxury 5* Hotel based close to Franschhoek is looking for a Hotel Manager. The suitable candidate will be responsible for ensuring the delivery of world-class service to all guests by overseeing and directing the hotel’s teams. This role requires a strong leader who can manage operations efficiently, uphold high service standards, and maintain an impeccable guest experience. The ideal candidate...

Luxury Hospitality Estate close to Franschhoek is looking for a Financial Manager that will be responsible for the full financial management function of the business, ensuring accurate reporting, cost control, budgeting, compliance and financial leadership within the hospitality and winery environments. This role requires a strategic, detail-oriented professional who can manage a finance team,...

Luxury Hospitality Collection close to Franschhoek is looking for a Financial Controller. The Financial Controller is responsible for providing financial control support (data capturing and processing, cost control and reconciliations) to the Financial Accountant and Financial Manager of the business units. Duties: Ensure all invoices have approved orders attached, before processing and...