Customer Support manager jobs in Franschhoek

We are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...

Our client in Paarl is in need of a junior Customer Support Consultant. The Support Consultant provides high-quality customer and technical support to ensure a positive customer experience and strengthen trust. The role focuses on professional service delivery, effective problem resolution, and maintaining the company’s reputation through excellent customer care. Key Performance Areas Customer...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

Reference: 8062 SJConsultant:Sone Johnson- Your responsibilities will include capturing data from their existing provider using Excel, ensuring their smooth setup, and providing training to help them navigate the platform.- The Customer Relationship Manager is responsible for engaging with clients by building and preserving trusting relationships.- Responsible for helping new customers get up and...

Duties/Pligte - Facilitating the process of establishing sustainable transformation committees in academic departments, faculties and support environments; - Advising, supporting and resourcing faculty and PASS environment transformation committees on transformation strategy and programming to support the implementation of the Transformation Plan; - Advising, supporting and resourcing...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Job Title:Customer Care Agent Location:Hybrid (Western Cape -South Africa)Department:Company Overview:Urang Property Management Limited is a London-based property management agency overseeing more than 10,000 residential units across the city and its surrounding areas. To support our growing portfolio, we have built a strong in-house support team, including customer care specialists.Most of our...

What being part of the Sigma Family means for you:What being a part of the Sigma Family means for you!15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.Monthly, Quarterly and Annual awards with marvelous prizes.- ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

JOB TITLE: First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...

The purpose of the role:This role provides comprehensive commercial and administrative support to the Sales Team and BerryWorld SA customers. It involves cross-departmental coordination, data management, and customer liaison to ensure smooth export operations, accurate documentation, cost control, and reporting.Key Responsibilities:1. Price & Data Capturing:- Record pricing into internal systems...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise combining premium standards with startup adaptability. They have an opportunity available for an Operations & Commercial Support Lead a versatile, high-energy individual who can move seamlessly between...

We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique...

Duties/Pligte - Ensuring that all administration regarding individual memberships, - Maties Sport and international athletes and teams, as well as visiting sport groups, are completed effectively and timeously; - Receiving and reconciling own cash on a daily basis and completing daily cash-ups as per Standard Operating Procedures; - Completing month-end reports from time to time as and when...

Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

We are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment.-...

We are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and...