Help Desk Manager jobs in Franschhoek

Duties/Pligte- Providing technical assistance and support for incoming queries and issues from end users.- Keeping accurate records of repairs and fixes for future reference, and maintaining standard operating procedures for call logging, reporting and self-help guides.- Providing effective telephone and remote assistance (with remote assistance tools) to end users through technical support and...

Franschhoek Wine Tram is a leading player in the tourism and hospitality industry, dedicated to providing exceptional guest experiences. We take pride in delivering top-notch service and creating unforgettable memories for our guests. We are now seeking a passionate and experienced Admin Manager to join our dynamic team. As an Admin Manager at the Franschhoek Wine Tram, you will be responsible...

Deputy Hotel General Manager Position Our client, a prestigious entity renowned for its heritage Cape Dutch Wine farm, which encompasses a contemporary Farm Hotel & Spa, as well as a Farm Shop and multiple Restaurants, is seeking a Deputy Hotel General Manager. This is an exceptional opportunity for a passionate, professional individual to play a significant role in managing a high-end hotel and...

We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep...

Aftercare and Community Development Manager At Babylonstoren, we believe that growth begins with care — for our children, our community, and our team. We're seeking a dynamic and compassionate Aftercare and Community Development Manager to lead our Aftercare Centre with heart, while driving meaningful community and wellness initiatives across the farm. This role suits someone who thrives in a...

Requirements: - 13 years experience in admin, office support, reception or finance - Relevant tertiary qualification (Admin/Management/HR) or 1+ year proven experience will be advantageous - Fluent in English and Afrikaans - Strong MS Office skills (Pastel experience an advantage) - Professional communication, telephone & email etiquette - Organised, detail-oriented, able to multitask & work...

The Night Auditor at La Residence is an important role in the hotel operation, on duty from 22.00 - 07.00 daily. In the absence of most staff, and Senior Management, they are required to deliver on The Royal Portfolio's Purpose, which is "To give our guests a complete experience and a perfect stay". MAIN DUTIES & RESPONSIBILITIES - Adherence to company policies and procedures - Welcoming all...

A well established company is seeking a professional and reliable Junior Office/Admin Assistant for their office based in Franschhoek Requirements: - 1–3 years’ experience in admin, office support, reception or finance - Relevant tertiary qualification (Admin/Management/HR) or 1+ year proven experience will be advantageous - Fluent in English and Afrikaans - Strong MS Office skills (Pastel...

HOUSEKEEPING MANAGER Stellenbosch - Helderberg Wine Route: My client, an esteemed Guest Lodge in the heart of the Cape Winelands, is seeking a senior Housekeeping Manager with an established track record in luxury hospitality, strong people management capability, and the confidence to lead a high-performing Housekeeping operation. This role requires a hands-on leader who is comfortable operating...

Duty Manager - StellenboschR19 000 - R23000 CTCYou will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set.Main requirements: - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at the front desk in a *5 establishment**: - Passionate...

Western Cape, Stellenbosch**(Market related)Our client, a global leader in the supply chain industry of grains, oilseeds and sugar is located in Stellenbosch. They are looking for an Admin Manager with a minimum of 5 years working experience in a supply chain field to perform a variety of support tasks in operations and trade execution.EMPLOYMENT TYPE : PermanentSECTOR : AgricultureBASIC SALARY :...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

Senior Lamp Stack Developer Job Description Location: Stellenbosch, Western Cape Contract Type: Permanent Appointment Date: As soon as possible Remuneration: Market related Reference: LAMPDev Role Description Duties include maintaining the in-house custom codebase and webhooks, maintaining and developing plugins for Moodle; managing and developing APIs and other integrations between...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Requirements: - A hospitality qualification. - Professional communication skills (Afrikaans and English). - At least five years’ experience in the hotel industry. - Proven experience in managing housekeeping teams and hotel room management. - Work experience in the Garden Route area would be advantageous. - Excellent leadership qualities with the ability to motivate and develop the hotel service...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures Key Responsibilities Include but Are Not Limited To - Lead, manage, and motivate the Housekeeping team including room attendants,...

Duties/PligteICT Service Centre: - Providing support to all customers on the Bellville Park Campus (students, support staff, Faculty, management, etc.); - Promptly answering telephone calls coming into the Service Centre; - Picking up and resolving request tickets logged on the Service Centre portal according to the Service Centre SLA's; - Providing effective and accurate information when...

Duties/PligteICT Service Centre:- Providing support to all clients on Bellville Park Campus (students, support staff, faculty, management, etc.).- Promptly answering telephone calls coming into the Service Centre.- Picking up and resolving request tickets logged on the Service Centre portal according to the Service Centre¿s SLAs.- Taking ownership of requests and ensuring that request tickets are...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay".MAIN...