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Customer Service jobs in Gamagara
A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...
A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...
Description - - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements - - Minimum of 2 years sales experience in a relevant industry. -...
A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...
A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...
A leading multinational company is seeking a Parts Planner in Kathu, Northern Cape. This role involves optimizing parts availability, managing inventory, and ensuring customer satisfaction. Ideal candidates will have 1-2 years of experience in supply chain or logistics, strong analytical skills, and familiarity with mining operations. Proficiency in ERP systems like SAP is advantageous....
A leading equipment manufacturer based in Northern Cape is searching for a Parts Planner to ensure optimal parts availability and manage inventory. The ideal candidate should have 1-2 years in supply chain or inventory planning, preferably within the mining sector. Responsibilities include analyzing customer demands, collaborating with managers, and assisting with invoicing. This position demands...
Join a forward-thinking bank that empowers Africa's future! In this dynamic role, you'll provide exceptional customer sales and service, helping clients navigate their banking needs while achieving sales targets. With a focus on customer experience, you'll explore cross-selling and upselling opportunities, ensuring satisfaction and retention. This is an exciting chance to contribute to a proud...
A global health technology leader is seeking a Field Services Engineer for MRI systems in Durban. This role focuses on maintaining and supporting HealthTech products, providing exceptional customer service. The ideal candidate has a relevant engineering degree, 5 years of MRI experience, strong problem-solving skills, and a customer-oriented mindset. Responsibilities include technical...
A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...
A global technology company in Durban is seeking a Customer Service Engineer with a diploma in Electrical Engineering and 5-8 years of experience in maintaining X-Ray equipment. Responsibilities include installation, customer support, and contributing to internal processes. This role requires availability for overtime and standby duties during weekends and public holidays. Candidates with...
Key Outputs - Manage service support staff, budget and perform cost control - Provide technical support to service support technicians and service team - Relationship building with external and internal customers - Proactively liaise with Principal to resolve problems and issues and build relationships going forward - Manage costing team and CRM/SAP related issues - Manage the Warranty process...
Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role: To service and/or maintain Mining equipment through machine...
Company Description We have an exciting position for a Manager Mine Technical Services & Integrated Planning who will lead the Sishen Mine Technical Services Team to safely provide mining technical services to support and guide the day-to-day operations and unlock optimal value across the value chain; from pit extraction to plant feed and rail capacity. The scope includes Work Management, Short...
SCOPE OF THE ROLE • To have a strong and broad high-level knowledge of the mining systems deployed. • To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Project Engineers and other technical staff. • To work with Project Managers to...
Key Outputs - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. - Assist with quotes for parts, service, and equipment management solutions - Understand the full range of...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
A leading equipment company located in Kathu, Northern Cape, is looking for a skilled professional to manage daily service operations related to site-based Hose Containers. This role involves leading a parts process team, ensuring customer service excellence, and maintaining effective inventory control. Candidates should have Grade 12, relevant certification, and proficiency in business...