Customer Service Support jobs in Gardens

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

A leading international customer service firm is seeking a Customer Service Advisor in Cape Town, South Africa. The role requires a minimum of Grade 12 and relevant experience in call centres. Responsibilities include assisting customers, processing inquiries, and contributing to team meetings. The position offers benefits such as a competitive base salary, medical aid, and opportunities for...

A leading customer service provider in Cape Town is seeking a Customer Service BAE to deliver high-quality customer service through various channels. The ideal candidate has 1-2 years of customer service experience and outstanding communication skills. Responsibilities include handling customer interactions, resolving inquiries, and maintaining customer information in CRM systems. This role...

Overview At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

LekkeSlaap is South Africa’s leading accommodation booking app known for its user-friendliness, exceptional customer experience, and extensive local accommodation options. Owned by Tripco, a travel technology company based in Cape Town, LekkeSlaap is committed to innovation, best-in-class customer service and setting new standards in travel technology. As a Properties Support Consultant, you...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) provider, trusted by clients worldwide to deliver tailored, high-quality solutions. With a strong focus on customer experience, innovation, and operational excellence, we are expanding our team and seeking motivated professionals to join us. As a Customer Service Agent – Payables Support, you will play a key role in assisting...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting U.S. and international brands scale smarter by embedding expert teams that drive results across marketing,...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...

At Mukuru, customer support is more than answering calls — it’s about building trust, solving problems, and creating loyalty. As a Customer Support Consultant, you will be the voice of Mukuru for customers across multiple corridors. You’ll assist customers with money transfer orders, digital support, and account queries while promoting Mukuru’s products in a professional, compliant, and...

A prominent iGaming operator in Cape Town seeks a Customer Support Manager to lead their support function. This pivotal role involves managing customer interactions across sportsbook and casino while ensuring regulatory compliance and high-quality service. Candidates should have over 5 years of experience in customer support within the iGaming space, alongside strong leadership and communication...

About Aerobotics Aerobotics is a Vision AI company helping fruit producers get more yield from farm to table. Our large fruit model is trained on the biggest fruit dataset from around the world, creating a flywheel that continuously improves our product for customers. We started with fruit sizing and expanded into forecasting, grading, and are developing full yield estimation. Our platform...

A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

A leading business consulting firm in Cape Town is seeking an entry-level Coordinator-Back-End to manage customer service through email, chat, and voice. The successful candidate will be responsible for booking appointments in line with business and customer expectations and will support other departments in addressing scheduling queries. This role requires managing client expectations and...