Call Center Support Representative jobs in Gauteng

Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

A leading service provider in Johannesburg is looking for a polite and professional call center representative. The role involves providing outstanding service to customers by answering questions, handling complaints, and troubleshooting product-related issues. Ideal candidates will have a high school diploma, exceptional customer service skills, and proficiency in CRM software. Join our team to...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...

Huawei Call Center Partner Expansion Engineer Purpose of the position Focus on Call Center solution sales to the customers and build partner channel for it, support Rep office for customer communication, customer requirements collection, producing market insight on call center industry etc Major Compulsory Responsibilities - Establish and communicate values of the solutions to customers -...

A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....

Unlock Your Career in Pharmaceuticals! Join Our Dynamic Call Center Team! Are you ready to take your career to the next level in the pharmaceutical industry? We're excited to offer an incredible opportunity to join our growing team at us as a Sales Representative in our state-of-the-art call center! This a month to month contract. Why Join Us? Dynamic Industry: Dive into the dynamic and...

Company Description Galaxy Global Group Role Description This is a part-time on-site role for an Afrikaans & English speaking Call Center Representative located in Randburg. The Call Center Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The representative will also assist with various customer support...

A leading financial institution in Johannesburg is seeking a Quality Assessor to enhance customer service quality at its Customer Call Centre. The role involves monitoring agent interactions, providing feedback, and generating quality reports to ensure compliance and service standards. Ideal candidates have a diploma in Business Management and experience in call centre environments. This position...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

We are seeking for friendly, skilled client services representatives to make our clients feel valued and supported. In this role, your duties will include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. Opportunities Open to Matriculants and School...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...

Call Centre Coordination:To answer calls within an effective time period.- Coordinating the daily running of the call centre.- Ensuring that all relevant communications, records and data are updated and recorded.- Daily, weekly and monthly targets of calls are met.Query Handling- Provide support in the assurance that all escalated customer queries and complaints are resolved in a timely manner.-...

Job Description / Skills:- Assist in the recruitment and onboarding of new collection agents.- Train and mentor collection agents to enhance their skills and performance.- Monitor and evaluate the performance of collection agents against established KPI’s.- Handle escalated collection cases with professionalism and effectiveness.- Provide regular feedback and support to collection agents to...

Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) Gauteng, South Africa Job Openings Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) About the job Dutch Speaking Customer Service and Sales Representative (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their quality,...

Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) Gauteng, South Africa Job Openings Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) About the job Italian Speaking Customer Service and Sales Representative (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

German Speaking Customer Service and Sales Representative (Contact Center/BPO) Gauteng, South Africa Job Openings German Speaking Customer Service and Sales Representative (Contact Center/BPO) About the job German Speaking Customer Service and Sales Representative (Contact Center/BPO) Our client specialises in inbound multichannel customer support across multiple verticals from their quality,...