To provide comprehensive support in registering, managing, processing, and summarily resolving complaints received by the Office of the Ombud for Financial and Intermediary Services via the Client Care Centre. To drive the referral, disposal, or acknowledgement of complaints received through liaising with complainants and, if applicable, other relevant stakeholders to gather pertinent...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 14, 2026 Job Description - To provide comprehensive support in registering, managing, processing, and summarily resolving complaints received by the Office of the Ombud for Financial and Intermediary Services via the Client Care Centre. To drive the referral, disposal, or acknowledgement of complaints received through...
A prominent financial services company in Gauteng is seeking a New Business Administrator to provide quick and accurate capturing of new business cases. The role demands a minimum of 1-2 years experience in the financial services industry, coupled with proficiency in Afrikaans and English. Key responsibilities include ensuring accurate information capturing, engaging with stakeholders, and...
OPFA is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines, and is a team player with high levels of professionalism. Key Responsibilities: Complaint Intake & Support - Identify and correctly record parties to a complaint. - Assist new complainants (walk-in and email) with lodging complaints and collecting...
Overview To manage the spending of member funds by means of clinical interventions and managed care protocols. Duties & Responsibilities Accountabilities - Manage Care Service Requests - Service all key stakeholders in the moment across all servicing channels as required until the clinical service request has been resolved. - Educate stakeholders on self help digital servicing tools. -...
ISTA Personnel Solutions South Africa is a global BPO partnering with a USA-based healthcare client providing services within Skilled Nursing Facilities (SNFs), post‑acute care, and revenue cycle management. Clinical Case Manager This remote role requires a detail‑oriented professional who can manage complex healthcare cases, coordinate with US insurance providers, and ensure compliant billing...
Position: Clinical Care Coordinator: PMB Reviews and Special Cases Location: Centurion, Gauteng Position Purpose: To provide expert clinical assessment and decision making in relation to Prescribed Minimum Benefit reviews, ex gratia applications, regulatory complaints, escalations, and non-disclosure investigations. Experience: 5 years relevant managed care, health risk and clinical customer...
Position Title: Aged Care Case Manager (Female Identified) Program: Aged Care Location: Alice Springs Classification: WDNWPT Aboriginal Corporation EA: Community Services Worker – Level 4 Responsible To: Aged Care Coordinator/Senior Case Manager POSITION SUMMARY The Case Manager is responsible for monitoring the individual needs of clients and their service provision. Key responsibilities...
Mediclinic Sandton | Bryanston, Johannesburg | South Africa Closing date: 04/02/2026 Number of positions: 1 Recruiter name: Thakane Nonhlanhla Potsane Reference number: Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To coordinate the...
???????Identification of issues in dispute in terms of Section 39 of the CSOS Act.???????Prepare Notice 43 and 44 in terms of the CSOS Act.???????Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.???????Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.???????Prepare file for Conciliation...
- Introduction Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings; delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximises lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of...
Introduction Momentum Health Solutions (MHS), an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health and wellness solutions that meet the needs of clients in the different segments and maximize lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of...
CAREER OPPORTUNITY- Santam’s Claim department has a position available for an Salvage Case Agent based at Parktown, Johannesburg.ROLE PURPOSE- The purpose of this role is to ensure the safe and responsible sale and/or disposal of an asset (motor and non-motor) once it is deemed a write-off or uneconomical to repair; by the Assessor. This must be done in adherence with the SAIA code of conduct....
Our client, specializing in the labour relations industry, is seeking a Case Manager/Office Supervisor to be based in Pretoria. You will manage the overall case management function, nationally, as well as be responsible for the direct administration of cases for various areas (currently, Gauteng-Pretoria, Mpumalanga, Northwest, Limpopo, Eastern Cape (PE/East London) and Free State. Your primary...
Position Purpose: To manage the spending of member funds by means of clinical interventions and managed care protocols. Experience: At least 3 years general medical and surgical nursing experience in the private sector. ICU training and/or at least 1 year ICU nursing experience and 1 year hospital case management experience will be advantageous. In conjunction with above, at least 18 months...
ISTA Personnel Solutions South Africa - We are a global Business Process Outsourcing (BPO) provider based in South Africa, working with a US-based client in the healthcare revenue cycle management space. We are currently looking for a Virtual Healthcare Case Coordinator with experience in Skilled Nursing Facilities (SNFs) to join our team. Role Overview: The successful candidate will be...
A regulatory authority in Gauteng is seeking a results-driven candidate for an administrative role. The successful applicant will assist complainants, manage documentation, and ensure resolution of complaints while communicating professionally. An LLB degree and experience in administration or an ombud office are essential, with additional preference for candidates with previous financial sector...
A regulatory authority in Pretoria is seeking to provide comprehensive support in managing complaints. The role entails supervising staff to ensure the accurate intake, documentation, and processing of complaints in accordance with regulatory requirements. Candidates should have experience in handling complaints in a target-driven environment. This position offers an opportunity to work within a...
A leading healthcare provider in South Africa is building a Talent Pool of skilled Case Managers to facilitate healthcare coordination and patient advocacy. Candidates should hold valid nursing qualifications and possess 2-3 years of relevant experience in Case Management or Hospital Benefit Management. Strong administrative and communication skills are essential, along with proficiency in MS...
Overview AfroCentric Health is on an ambitious journey to 2030, driven by our purpose to make healthcare more accessible, affordable, and sustainable for all South Africans. Are you a clinically skilled professional with a passion for patient advocacy and healthcare coordination? We are building a Talent Pool of experienced Case Managers for future opportunities within our healthcare network....