Our client is a leading financial services and investment management organisation with a strong footprint across Africa and selected global markets. The business is highly regarded for its focus on innovation, digital transformation, and the delivery of secure, scalable technology solutions within a regulated environment. Technology is a key enabler of the organisations strategy, supporting...
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
One of our clients who specialise in offering end to end business solutions within technology, BBBEE and compliance, is seeking an experienced service delivery / project roll-out candidate to join the Operations department. This is a very high performance driven environment, we are in need of candidates with a great track record of managing complex service issues and the ability to manage...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : February 22, 2026 Job Purpose - Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the...
Service Delivery Manager Diopoint is seeking an experienced Service Delivery Manager to ensure high-quality, end-to-end service delivery across multiple ICT client environments. Role Description This is a full-time on-site role for a Service Delivery Manager, based in Johannesburg. The Service Delivery Manager will oversee and ensure the quality delivery of ICT and electronic security services...
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as a Service Delivery Manager liaising with our experienced Chief Customer Officer and provide...
Discovery – Clinical Systems & Healthcare Services About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best....
Job Purpose Responsible to the customers and process partners for the development and operation (e.g. innovation, product and requirements management, design, advanced development, test, quality assurance, documentation, maintenance, operation of the IT products and its respective services throughout the entire life cycle in the above-mentioned context. In addition, the role is responsible for...
JOB PROFILE: - Job Title: - Service Delivery Manager- Division: - Support- Sub Division: - Service Delivery- Reports to: - Chief Operating OfficerWORKING RELATIONSHIPS: - Internal: - Ensuring that recovery processes and procedures are in place and tested regularly - Ensure that communication and feedback on major incidents, problems and changes - Ensure that the major incident management...
Our client, a global consulting house specialising in IT solutions, is looking for the*Delivery Managers (Retail sector) ...must be Available to start Immediately or no later than 30 days Job Description : - All will have to have at least 10 years’ experience in IT Environment.- Outsourcing and Onsite /Offshore model a must.- Good Understanding of Application Management with a little...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...
IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...
Purpose of the Job:The purpose of the job is to maintain client satisfaction, by monitoring and managing the delivery of consistent, consistent quality service as per contractual SLAs for each service area. The Service Delivery Manager also manages internal structures and operational resources. Key Outputs: - Service Delivery Management - Performance and Quality Management - Technical...
Pretoria, Gauteng - Information Technology Service Delivery Manager (JB4229)Pretoria, GautengR40 - 50 000 per month, CTCPermanentRecognised as a leading cyber security and digital forensic provider, our client brings a unique service offering of specialised IT Security services.As the SDM you will be responsible for managing client relationships, coordinating service delivery across proposals,...
Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...
Are you an experienced Product Manager with at least 5 years of experience in project management within the African market? Do you thrive in dynamic and complex environments, and have a strong ability to manage diverse projects ranging from simple non-technical initiatives to complex integrations? If you're adaptable, proactive, and excel at managing multiple priorities, then it’s time to join...
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. Your day at NTT DATA A Communication Life Cycle Service Delivery Manager...
Role - Africa Assurance Innovation and Digital Data Delivery Manager The Africa Assurance Innovation and Digital Data Delivery Manager (“DDM”) will play a key role in the Innovation and Digital team. The DDM will be responsible for managing the overall delivery of the digital solutions that are on offer from the Innovation and Digital Team for a portfolio of audit clients. The DDM will also be...
Our client, a global consulting house specialising in IT solutions, is looking for the*Delivery Managers (Banking or Insurance sector) ...must be Available to start Immediately or no later than 30 days Job Description : - All will have to have at least 10 years’ experience in IT Environment.- Outsourcing and Onsite /Offshore model a must.- Good Understanding of Application Management with a...