A leading Cloud Solutions company is seeking a motivated Junior Technical Specialist to join their Professional Services team in Johannesburg. In this hands-on role, you'll assist with solution deployments, support integrations, and help build workflows using n8n and conversational bots. The ideal candidate should have strong knowledge in VoIP and IP Telephony technologies, excellent...
ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...
A leading technology solutions provider in Johannesburg seeks a skilled VoIP Engineer to develop, implement, and maintain VoIP infrastructure. The role requires at least 3 years of experience, expertise in VoIP protocols, and strong networking capabilities. The successful candidate will provide tier 3 support, ensure the security and availability of the VoIP network, and drive project delivery...
Company Description Founded in 1965, SCG is a leading supplier of business-to-business communication products and services, focusing on delivering exceptional customer service. As a Tier 2 Internet Service Provider (ISP), the company is trusted by businesses for its robust communication solutions and reliable support. Headquartered in Alberton, SCG employs over 500 professionals across various...
A technology services provider in Johannesburg is seeking a skilled Service Desk Technician to handle 1st and 2nd line support issues, troubleshoot customer queries, and manage equipment configurations. Candidates should have at least 3 years of experience in a Service Desk role, along with required certifications like CompTIA A+ and N+. A valid driver's license and own vehicle are necessary....
Senior VoIP Technician (Field Technician) Location: Centurion A well-established network solutions company specialising in Epson printer environments is seeking an experienced Senior VoIP Technician to join their technical field team. The role is suited to a hands-on specialist with strong VoIP, networking, and on-site troubleshooting experience. Key Responsibilities: - Install, configure,...
Functieomschrijving Do you want to work for a company that offers a flexible working environment? Do you want to be part of a new and exciting venture in the market? Are you looking for an opportunity where training is provided and your career progression is taken care of? Apply now! The Managed Services VoIP Engineer will be responsible for all aspects of the Voice over IP (VoIP) service,...
A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...
Requirements - Valid South African Driver’s License: Essential for travel to client sites. - 2+ years experience as a business solutions technician Key Responsibilities - Microsoft 365 Administration - Backups - Email, Printers, Anti-Virus, Endpoint protection - Desktop PC and Laptop Hardware maintenance - Onsite desktop support for workstation and laptop computers - Server support (Microsoft...
Key Responsibilities - Manages project planning and delivery - Manage project risks and issues - Ensure effective budget control - Manage and support project team - Effective management of quality and processes - Effective reporting and stakeholder management - Performs other related duties as assigned Qualifications Required - Senior Certificate (essential) - Project Management Certification...
Overview We are seeking an experienced and highly skilled Senior IT Technician/Firewall to join our client's technical team. This role is responsible for planning, implementing, and maintaining secure and scalable IT environments for multiple clients. You will manage IT projects end-to-end, supervise technical team members, and act as a trusted advisor on infrastructure architecture and network...
We are seeking an experienced and strategic Chief Technical Officer (CTO) to lead the full technology operations of a large established online trading company. The CTO will oversee the entire technology stack including trading infrastructure onboarding funnels, CRM systems, call‑centre technology integrations, cybersecurity and all digital platforms. The role requires deep knowledge of Forex /...
Join Our Sales Team – Account Manager Wanted! VIP Technologies is an ICT & Office Automation business delivering end-to-end solutions for our clients—from printers, VoIP, IT, and CCTV to full business support. We’re growing our Sales Team and looking for a driven Junior Account Manager to join us! What we’re looking for - 1–2 years outbound B2B sales experience (tech sales preferred) - Proven...
A leading service provider in telecommunications based in Alberton is seeking a Broadband / VOIP Technical Engineer to provide technical troubleshooting and support for Voice over IP systems. The successful candidate will address network issues, manage client inquiries, and collaborate with a technical team to ensure high-quality service delivery. Applicants should have strong problem-solving...
As a Service Desk Technician, you will be responsible for, but not limited to the following: - Resolving 1st and 2nd line issues and queries. - Answering and actioning customer requests. - Strong Communication Skills - Troubleshooting equipment and services. - Escalating faults to upstream providers and driving them to completion. - Mikrotik router troubleshooting and operation. - Customer...
Responsibilities - Develops, installs and maintains a VoIP infrastructure - Responsible for testing and analysis of all network elements in the VoIP Network - Optimise Network infrastructure and network security functions providing reliable support to business systems and processes - Deliver reliable data and Voice Network implementations, upgrades and repairs; primarily focusing on L2 and L3...
A communications solutions provider based in Midrand seeks a VoIP Fraud & Technical Support Specialist. This role involves detecting and resolving VoIP fraud incidents, providing technical support for VoIP platforms, and maintaining system stability. Candidates should have a strong background in VoIP technologies, session initiation protocols, and compliance with data protection regulations. The...
- Proven experience in fulfilling customer orders and implementing UCC solutions and products. - Specific experience with SIP Trunks, Hunt Lines, HPBX, MPBX, Contact Centre Solutions, WebEx, Operator Connect, Microsoft Teams (including Direct Connect), and Call Recording Solutions. Technical Proficiency: - Experience with NetAxis APIO and BroadWorks. - Familiarity with Yealink and Polycom...
Role Purpose The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...
A telecommunications company in South Africa is seeking a VoIP Fraud & Technical Support Specialist to detect, investigate, and resolve fraud incidents while providing advanced technical support for VoIP services. Key responsibilities include monitoring fraud alerts, troubleshooting VoIP issues, and ensuring regulatory compliance. Ideal candidates should have a degree in IT or a related field,...