Call Center Operations Manager jobs in Germiston

Responsibilities:- Manage the end to end distribution center operations including but not limited to the following key process activities: (Receiving inventory, putaway, storage, picking, packing and loading, delivery to customers, de-briefing post delivery and managing customer invoicing, credit note and claims processing)- Responsible for Primary Distribution (Inbound & Outbound), Secondary...

We are looking for an experienced Call Center Manager to run our customer service and sales campaign within our BPO. Responsibilities- Responsible for our new call centre in Randburg Johannesburg, South Africa- Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations- Work closely together with the sales organisation to attract...

Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...

Job Description: Outbound Call Representative Position: Outbound Call Representative / Appointment Setter Location: Remote Job Type: Full-time Pay: $6.00 Responsibilities: - Make outbound calls to prospective clients based on provided lead lists. - The goal is to set an appointment with a licensed insurance agent - Present and explain insurance products and services to potential...

Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at VA Lauch and make a difference in the world of Remodelers & HVAC! NOTE: This is a virtual assistant position for Remodeler and HVAC home service based businesses. As a virtual assistant, you'll have the opportunity to help Remodeler and...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...

Job Description To lead the call centre team of agents by monitoring and driving the delivery of targets and ensuring customer satisfaction Responsible for a combination of sales and customer service including cross-selling to clients as well as nurturing the client relationship Must be knowledgeable on all aspects of the company products, processes and systems Expected to manage and coach the...

We are looking for a talented Training Instructor! Work site: Johannesburg, South Africa- Open availability Job role:Teach new staff and operational staff the knowledge and skills necessary for the correct execution of their jobs, through teaching methodologies that guarantee an effective and efficient process. Specific functions:1. Provide training or knowledge updating courses, according to...

We are seeking for friendly, skilled client services representatives to make our clients feel valued and supported. In this role, your duties will include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. Opportunities Open to Matriculants and School...

Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...

This details all the information about the job posting.- Share this job as a link in your status update to LinkedIn. Do you see a future that includes more?More exposure to innovative technologies, more personal growth, more experience?Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.: - Job Title- Command Center...

We Want You: Are you ready to be our dedicated “eyes on glass,” safeguarding our digital realm as a Security Operations Center (SOC) Analyst? As a SOC Analyst, you’ll be on the frontlines, keeping a vigilant watch over BET Software’s systems, monitoring network activity, and ensuring no suspicious activities occur, all while updating and creating relevant documentation. You’ll ensure nothing...

We are seeking a proactive and detail-oriented SOC Specialist to join our Security Operations Centre (SOC) team. The SOC Analyst is responsible for real-time security monitoring, threat detection, incident response, and cybersecurity risk management. This role involves analyzing security logs, investigating security incidents, and ensuring the organization’s security posture is maintained. The...

- Matric or equivalent certification required. - Minimum of one (1) year in a Security (SOC) role and three (3) years preferred in Support. - Experience and Knowledge with SIEM, IDS/IPS, Firewall, Web Application Firewalls, Data Loss Prevention (DLP) and Security Event Correlation - Excellent analytical and problem-solving skills - Experience with technical writing - Possess an understanding of...

The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...

We are seeking an experienced Data Centre Project Manager to oversee a Data Centre Managed Services project. The ideal candidate will have extensive technical expertise in HVAC, UPS, generators, and DC plant systems, along with strong project management and customer relationship management skills. 5+ years of experience managing data center projects. This role requires a highly organized and...

We're glad you want to help us make a difference We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. We're now looking for passionate Service Centre Manager at Alfa Laval, Johannesburg, South Africa who would be directly responsible to lead an energetic team of our...

Role: Senior Product Manager Data Center Practice (Colocation Go-to-Market) Location: Johannesburg, South Africa Type: PermanentSummaryDrive market wallet share and growth in data generation type of clients and new logo growth and adoption to the organizations Colocation data centers, while working closely with sales, marketing, operations and services to ensure your portfolio is well...

We're glad you want to help us make a difference! We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it. We're now looking for passionate Service Centre Manager at Alfa Laval, Johannesburg, South Africa who would be directly responsible to lead an energetic team of our...