Customer Service Analyst jobs in Germiston

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 35 years of experience in customer service, shipping, or logistics, with at least 2 years in a supervisory or team lead role preferred. - Excellent verbal and written communication skills to interact effectively with customers, internal teams, and external...

Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

**Sales and Customer Service Assistant (Entry-Level) Location: Boksburg, Gauteng (Hybrid) Employment Type: Full-time About the Company Cristal Group SA is a Johannesburg-based company supplying products and services to the laboratory, medical, pharmaceutical, cleanroom, and weighing industries. Our offering includes laboratory equipment, medical devices, cleanroom consumables, weighing...

Our upcoming 20th anniversary is a testament to our ambition for growth and energy. We value our people as much as we value our long standing relationships with our clients. Our dynamic and diversified service offering allows our staff to be part of creating intelligent solutions tailor made to our clients. Purpose:The incumbent is responsible to ensure that all customer queries are dealt with...

Key purpose: The purpose of the Salesa and Servicing Head is to achieve the growth imperatives of the business aligned to the business unit strategy. Duties and responsibilities: - Contribute and take ownership of the development of the divisional strategy with particular focus on the market requirements, and sales and servicing elements of the strategy - Lead sales and servicing business...

Overview & Purpose:We are seeking a detail-oriented and proactive AML (Anti-Money Laundering) Analyst to join our Compliance team. The AML Analyst will play a vital role in ensuring the company complies with regulatory requirements and maintains robust measures to detect and prevent financial crimes, including money laundering and terrorist financing. Key Responsibilities:Transaction...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...

Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Job Summary: Responsible for defining and executing insights within the business as well as understanding internal and external sources of information to ensure value creation and improved execution for the business unit, to deliver customer analysis across the business units which support business decision making, strategy development and tactical delivery. Key Responsibilities and...

Your areas of responsibility: - Maintain the customer master files. - Provide monthly reports on account activities. - Map customer locations into mapping system. - Suggest and implement improvements on the sales administration process. - Ensure transaction accuracies are based on correct and accurate master data. Qualifications we are looking for: - Degree in Business Administration or...

One of our international e-hailing clients are on the lookout for an experienced, bubbly and well spoken candidate to join their customer service department! Must be available for a 6-month contract! Responsibilities: - Offer and driving 5 star service to the driver partners - Come up with new initiatives - Handling time - Time tracking - Review vehicle documents - Offer solutions to driver...

Drive sales efforts through effective planning, scheduling and conducting ongoing customer visits Engage with existing customer base in order to grow sales Provide ongoing support to customers to ensure client satisfaction Learn and understand the importance of the company's products and service Have a good financial acumen Provide product usage reports/KPI reports as required Produce...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES: - Receive calls from customers / passengers - Deal with problems such as delays, cancellations etc - Explain processes to customers and assisting them where necessary - Work in a team and longer than normal hours (shift work) - Deal with confidential information - Communicate with customers both verbally and...

Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...