customer support jobs in Germiston

Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...

How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

Job Purpose: Provide technical support, maintenance, and service for Montabert and Timberock products. This includes machine analysis, prototype trials, fault-finding, and customer support to ensure efficient operation and customer satisfaction. Qualifications & Experience: - Drill Rig and Bolter Operator Certificate and License an advantage - Minimum 5 years of experience working with drifters...

Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...

Description Our client in the Manufacturing industry is looking to employ an experienced Technical Support Technician to be based in Elandsfontein, Gauteng. 3 Phase Installation Electrical / Electrical Engineering Diploma qualifications secures.A wireman's License is non-negotiable. Awesome career opportunity awaits. Requirements: - 3-5 years’ experience in Fault finding, System Integration...

Purpose of job: As the Junior SQL & ERP support, you will play a critical role in supporting the ERP and Database SQL Engineer in the efficient operation of our ERP systems and SQL databases. Your role will involve maintaining data integrity, optimizing system performance, and ensuring security, while actively contributing to our company's customer satisfaction and system uptime goals and...

Key Responsibilities - Technical Support: Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs. - Maintenance Planning & Support: Coordinate and execute planned preventative maintenance to reduce system downtime...

Non-Negotiable Requirements - 3 Phase Installation Electrician qualification - 3â5 yearsâ experience in fault finding, system integration, and solar installations - Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) - Proven knowledge of production, engineering, sales, and marketing processes - Valid driverâs licence Key Responsibilities - Deliver reliable technical support...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing. Their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service. Experience...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What you will do:The role of Technical Customer Support Manager (TCSM) will be to manage key...

SEEKING:Customer Support ConsultantFOR: Full-Time PositionMISSION STATEMENT:Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with their trade partners or to check if their suppliers are above board. In this exciting data space our researchers, analysts, and software developers work tirelessly to deliver the best...

Johannesburg-Based | Scale-Up | Full-time Role | Operations Machine | Hiring Manager: Nonsuku Mthimkhulu Jem is hiring a Head of Customer Support in Johannesburg to take over the management of our high-performing 9-person support team. Jem is a fast-growing HR tech scale-up building tools for frontline teams, now supporting just under 200,000 frontline employees across South Africa. This is a...

Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

Job Title: Customer Support Specialist Type: Full-time, Independent Contractor Location: Remote Work hours: Monday to Friday, 8:00 AM – 5:00 PM CST --------------------------------------------------------------- Overview We are seeking a Project Manager to oversee client-facing technology projects, specifically within network services and phone system installations. This role requires someone...