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Service Desk Coordinator jobs in Germiston
A luxury hotel group in Gauteng is seeking a motivated Hotel Receptionist to provide exceptional service to guests. Responsibilities include welcoming guests, managing check-ins and check-outs, and ensuring a tidy reception area. Ideal candidates will have a high school diploma, previous experience in hospitality, and strong communication skills. The position offers a full-time schedule with a...
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....
A professional services company in Germiston is looking for a well-presented and friendly Receptionist to manage the front desk. This role involves answering calls, greeting visitors, scheduling appointments, and performing clerical duties. The ideal candidate will have a Grade 12 certificate, strong communication skills, and experience in a reception or administrative function, along with good...
We are looking for an organized and proactive Client Service Coordinator to support our clients and ensure smooth service delivery. In this role, you will manage client requests, coordinate between teams, and help resolve issues efficiently. The ideal candidate has strong communication skills, attention to detail, and a dedication to providing excellent client service. Key Responsibilities -...
Job Purpose: As a Service Coordinator, you will be responsible for overseeing and managing the delivery of services to clients or customers. Your primary objective will be to ensure efficient coordination between various teams, including service providers, technicians, and clients, to guarantee timely and high-quality service delivery. You will serve as clients' main point of contact, addressing...
A leading automotive service company in Boksburg seeks a clerical support professional to process vehicle bookings accurately and efficiently. Responsibilities include ensuring productivity in the service workshop, delivering high-quality customer service, and maintaining accurate records. Candidates should possess Matric/Grade 12 and have 1-2 years' experience in a similar environment. Strong...
Support Desk Coordinator One of SA’s leading IT support companies is looking for an experienced Support Desk Coordinator with at least 6 years’ experience to handle client requests and organize the technicians in Rivonia, Johannesburg. Duties & Responsibilities The purpose of the position: - Receiving calls from our clients, obtaining information on the problem, setting up a ticket on the...
A leading aviation services company in Kempton Park is looking for a Desk Controller. The successful candidate will be responsible for operating the main MCC Desk, ensuring effective communication with maintenance staff and flight crews to meet customer flight schedules. The role involves coordinating maintenance activities for aircraft on the Line, requiring excellent communication skills and...
A staffing solutions company based in Johannesburg is seeking a Receptionist to manage the front desk. The successful candidate will greet visitors, answer calls, and provide administrative support to ensure smooth operations. Required qualifications include Matric (Grade 12) and good communication skills. Experience in a similar role is advantageous. This role is pivotal for first impressions...
A major trading company in Johannesburg seeks a Receptionist to provide administrative support and manage front desk operations. The ideal candidate will have strong communication skills, experience in hospitality or as a concierge, and an ability to create a welcoming environment for visitors. Responsibilities include greeting guests, handling calls, and scheduling meetings. Competitive salary...
A leading recruitment agency is looking for a Customer Support representative based in Randburg. This role involves providing clerical and administrative support, managing the welcome desk, and ensuring excellent customer service. Ideal candidates should have at least 2 years of technical experience in customer service, possess basic computer skills, and be familiar with in-house systems. The...
A leading recruitment agency in Johannesburg seeks a Service Delivery Manager to oversee incident resolution, manage staff and achieve Service Level Agreements. The ideal candidate should have 7 years of experience in service delivery management, advanced knowledge of Microsoft Office applications, and relevant certifications like Microsoft MCSE. Responsibilities include providing remote support,...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
About the job Service Desk Agent Mandarin Speaking R30k/month Our client that specialises in IT Solutions is seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join their team. The ideal candidate will have 1-3 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...
A premium financial services organization is seeking an IT Service Desk Agent to provide first-line support to users in Johannesburg. The ideal candidate will log, troubleshoot, and resolve basic IT issues while ensuring efficient service delivery. A Bachelor of Commerce in Information Technology is a requirement. This role offers opportunities for learning and development in a collaborative...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A global law firm is seeking a dedicated IT Support professional to join their team in Johannesburg. The role involves providing first line support to customers through various contact methods, ensuring incidents are logged and resolved effectively. Candidates should have at least 2 years experience in an IT Service Desk environment, possess a strong understanding of IT troubleshooting processes,...
The purpose of the position: · Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. · We aim for 100% no tickets breached so the job the support desk person is to keep...
A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic...
Overview Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Role Description Providing 1st line support to a globally distributed customer base via a variety of contact methods, including telephone, email and in person. The bulk of support is provided remotely using remote desktop tools and consists of logging incidents, service requests and...