soft services manager jobs in Grahamstown

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

Qualifications - Degree or diploma in Hospitality Management, Business Administration, or related field. - Additional training in leadership, finance, or property management is advantageous. Experience - 710 years in hospitality management or similar senior leadership role. - Proven experience managing a lodge, boutique hotel, or small hotel property. - Strong track record in operational,...

Description:Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy Requirement:Grade 12 with at least 2 (two) years retail management experience Valid Drivers license Valid ID or valid work permit (local) Must have strong accounting skills Must be able to work under pressure Must be computer literate (Basic computer literacy) Must...

Key areas of responsibility: Managing daily operations of the assigned unit inaccordance with sector strategy, contract specifications, and statutoryregulations Implementation of the food production process Provide great quality service to clients Manage the execution of creative functions Menu planning, standardization, adoption and costing Monitor the kitchen to ensure the cooks are...

Overview My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals. Remuneration Structure - Very Competitive Salary - negotiable based on experience - Single status only - Live in position with meals and uniform supplied - 7 days off per month Requirements - Tertiary Qualification...

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: - Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation - Stock loss is...

REQUIREMENTS A Doctorate, plus at least 10 years relevant experience, where such experience includes: - - A sophisticated understanding of the social, political, and economic challenges in the Higher Education (HE) environment and knowledge and expertise that enjoys the respect of academic colleagues - At least five years of experience operating in a complex organisation with evidence of...

1.Greeting Customers: Welcoming shoppers warmly as they enter the store. 2.Providing Customer Service: Assisting customers in locating products, answering questions, and offering recommendations. 3.Product Knowledge: Staying informed about store products, features, and promotions to effectively assist customers. 4.Stocking and Merchandising: Restocking shelves, organizing displays, and ensuring...

An exceptional opportunity has become available at a luxury 5-star lodge near Paterson, Eastern Cape. Our client is seeking a talented and creative Chef de Partie to join their dynamic culinary team. This is a live-in position, ideal for a chef passionate about upmarket, high-quality cuisine in a world-class hospitality environment. Key Responsibilities: - Prepare and present a variety of...

Job Title: Account Manager – Public & Corporate (R35k-R50k) Region: Eastern Cape Reporting to: HOD Date required: ASAP About Us - My client is a South African ICT company with 26 years of experience in the industry. The company provides system integration and services to create value for their customers and partners within South Africa, - World-leading technologies and maintenance services...

Kendrick Recruitment is seeking an experienced Maintenance Supervisor for a luxury reserve in the Eastern Cape. This live-in position is ideal for a hands-on, practical individual with strong mechanical and maintenance skills, comfortable working in a remote bush environment and committed to supporting lodge and reserve operations. Key Responsibilities Fleet & Mechanical...

Head Guide – Luxury Forest Reserve | Grahamstown Kendrick Recruitment is seeking an experienced Head Guide to lead the guiding team at a luxury forest reserve near Grahamstown. This live-in role requires a highly skilled and knowledgeable individual capable of delivering exceptional 5-star guest experiences in a remote lodge environment. Position Overview The Head Guide is responsible for...

Qualifications - Diploma or degree in Hospitality Management (preferred, not always required). - Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region). Experience - 25 years of experience in hospitality management or supervisory roles. - Proven experience in FOH leadership and F&B operations. - Experience in staff management, customer service, and stock...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...

Key Performance Areas: - Professionally acknowledge, welcome, and greet guests with appropriate discretion, using correct forms of address. - Escort guests to their accommodation and provide a comprehensive orientation of the guest room. - Explain lodge services and facilities in detail, ensuring guests are fully informed of available offerings. - Deliver highly personalised service with a...

Job Specifications Minimum Requirements - Previous senior management experience in a lodge or hospitality environment - Strong leadership, communication and people-management skills - Excellent administrative and organizational abilities - Solid financial understanding, budgeting and reporting experience - Hands-on operational experience across multiple lodge departments - High attention to...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

We are seeking an experienced and dynamic Lodge Manager to oversee the full operation of a luxury lodge environment. The successful candidate will be a strong all-rounder with a passion for guest experience, proven leadership ability, and solid business and administrative skills. This role requires a hands-on professional who thrives in a people-focused environment while maintaining excellent...

About Us We are driven by a strong set of values that shape our culture and guide our daily interactions: - Clear Communication & Transparency: Active listening, constructive feedback, and collaborative teamwork. - Trust & Integrity: Consistency, accountability, and mutual respect in everything we do. - Proactive Problem Solving: Approach challenges with calm, forward-thinking,...