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Customer Support manager jobs in Halfway House
JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives,...
Job Title: Associate Manager, Customer Marketing Location: Midrand, South Africa OVERVIEW:About the role: Reporting into the Customer Marketing Manager for Africa Cluster, you will play a local role in developing the Customer Marketing strategy for the assigned categories. You will be in close collaboration with Marketing, Sales and Supply Chain Teams. You will do deep analyses of the market,...
KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...
A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...
Logistics Operations Specialist We are seeking an experienced Logistics Operations Specialist to join our team. The ideal candidate will have a strong background in logistics operations and be able to effectively manage customs clearance procedures. - Diploma / Degree in Logistics required. - A minimum of 5 years' experience within logistics operations role within a country is essential. The...
Job Title: Customs Database Specialist About this role This is an exciting opportunity for a skilled professional to take on the challenge of working in a fast-paced environment. - We are looking for someone with Diploma / Degree in Logistics who has experience within logistics operations roles within a country. The ideal candidate will have 5 years' experience and must be highly skilled. We...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it...
Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...
JOB PURPOSE Manage and prioritize IT Systems Development tasks through the effective deployment of resources and efficient workload allocation. Lead a team of system developers to drive innovation and ensuring that Business IT Systems requirements are sufficiently developed and adhered to. --------------------------------------------------------------- RESPONSIBILITIES Application Software...
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...
Job purpose: The Support Customer Care Consultant / Help Desk (ITIL) will provide first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Criteria: - Completed Degree or Diploma with Accounting will be an advantage - I.T knowledge and experience will...
POSITION: Customer Support LOCATION: Randburg REPORTING TO: Service Centre Manager Summary Provide clerical and administrative support while serving as the primary point of contact for clients, addressing. Their queries promptly and efficiently. As the first point of contact at the Service Centre welcome desk, act as the frontline Representative, ensuring exceptional customer service. Experience...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...
Johannesburg-Based | Scale-Up | Full-time Role | Operations Machine | Hiring Manager: Nonsuku Mthimkhulu Jem is hiring a Head of Customer Support in Johannesburg to take over the management of our high-performing 9-person support team. Jem is a fast-growing HR tech scale-up building tools for frontline teams, now supporting just under 200,000 frontline employees across South Africa. This is a...
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it...