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- guest experience leader
guest experience leader jobs in Hluhluwe
A leading hospitality company near Hluhluwe is looking for a dynamic Lodge Camp Manager to provide exceptional guest service. Responsibilities include hosting guests, managing dining setups, and leading children's activities. The ideal candidate has excellent communication skills and experience in guest relations. A valid South African driver's license is essential. This is a permanent live-in...
An exclusive safari lodge is seeking a dynamic, service-driven couple to join its operations team. This opportunity is ideal for a qualified Field Guide partnered with a Junior Front of House professional who is passionate about wildlife, hospitality, and delivering exceptional guest experiences in a remote wilderness environment. Position 1: Field Guide - Conduct professional game drives and...
REQUIRED QUALIFICATIONS & EXPERIENCE - FGASA Professional Field Guide qualification (minimum Level 2 recommended). - Valid Trails Guide qualification (advantageous, if applicable to operations). - Valid PDP and drivers licence (Code B / C1 as applicable). - First Aid Level 2 (minimum). - Minimum 35 years guiding experience in a Big 5 reserve. - Clear criminal record. Core Competencies· Strong...
This is a live-in role with benefits, ideally suited to someone who can take initiative and work independently, while providing strong support and relief to the Assistant Manager. Core Criteria: - Previous work experience in a similar role - Experienced using MS Office (excel knowledge is a must) - Must have a valid drivers license - Valid first aid certification is preferred - Must be well...
Minimum Requirements - Previous senior management experience in a lodge or hospitality environment - Strong leadership, communication and people-management skills - Excellent administrative and organizational abilities - Solid financial understanding, budgeting and reporting experience - Hands-on operational experience across multiple lodge departments - High attention to detail and strong...
🏨 Position 1: Assistant Lodge Manager Job Description The Assistant Lodge Manager will support the Lodge Manager in overseeing the daily operations of the lodge, ensuring exceptional guest experiences while maintaining high operational and service standards. This is a hands-on leadership role requiring strong administrative, guest relations, and team management skills. Key Responsibilities -...
Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination. Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working...
Grade 12 / Matric certificate - Qualification in Hospitality, Tourism, or Hotel Management advantageous - Minimum 23 years experience in a front of house, duty management, or supervisory role within a lodge or hotel - Strong understanding of game lodge operations and guest expectations - Experience with reservation and PMS systems (e.g., Opera, NightsBridge, Semper, ResRequest) - Excellent...
Role Overview We are seeking an experienced In-House Travel Consultant to manage and execute travel arrangements for guests visiting our portfolio of luxury safari and beach lodges. This role is commercially aware, detail-driven, and service-focused, supporting both direct guests and trade partners with flights, transfers, charters, and related logistics. Key Responsibilities - Quote, book,...
A renowned safari lodge in KwaZulu-Natal is looking for a dynamic couple to fill the roles of Field Guide and Junior Front of House. The Field Guide must possess a recognized guiding qualification and communicate effectively while delivering memorable wildlife experiences. Meanwhile, the Front of House professional will ensure exceptional guest service and seamless operations. Ideal candidates...
This intimate riverine safari lodge is set within a malaria-free Big 5 reserve in KwaZulu Natal, offering guests a tranquil bush experience surrounded by indigenous forest and open savannah. It is known for its relaxed atmosphere, strong wildlife encounters, and a focus on authentic, immersive safari experiences. Candidate Responsibilities: - Conduct guided game drives and bush activities for...
🌿 Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp Manager Looking for a dynamic, guest-focused Lodge Camp Manager. ⭐ Key Responsibilities - Welcome and departure notes for guests - Daytime check-ins & handling special requests - Hosting guests - Managing dining setups and main area presentation - Leading fun and creative children’s activities - Providing exceptional,...
👨🍳 WE’RE HIRING: JUNIOR SOUS CHEF 📍 Luxury Lodge / Hospitality Environment, 5* lodge near Hluhluwe, KZN Are you a passionate, hands‑on chef ready to grow within a world‑class hospitality brand? We’re looking for a Junior Sous Chef who leads by example, loves great food, and thrives in a guest‑focused, high‑standard kitchen. ✨ KEY OUTPUTS & RESPONSIBILITIES - Maintain the highest health,...
The assistant manager should be able to handle in camp issues and use initiative and work alone and well under pressure. It is very important to acknowledge that we are a very small team and working in close quarters with each other, a friendly demeanor and attitude is what we need. Candidate requirements: - Previous work experience in a similar role - Experienced using MS Office (excel...
REQUIRED QUALIFICATIONS & EXPERIENCE - FGASA Trails Guide qualification (minimum Level 1; Level 2 or higher preferred). - FGASA Field Guide qualification advantageous. - Valid drivers licence and PDP (where applicable). - Minimum First Aid Level 2 (mandatory). - Proven experience leading walking safaris in a Big 5 or unfenced reserve environment. - Strong wildlife tracking and identification...
Required Skills & Experience - Minimum 35 years experience as a Travel Consultant - Strong knowledge of Southern and East African travel logistics - Experience with luxury, safari, or tailor-made travel preferred - Proven experience quoting and issuing flights and transfers - Familiarity with airline fare structures and routing logic - Proficiency in MS Office and travel booking systems -...
1. Job Requirements (Job Specification) Qualifications - FGASA Level 1, 2, or 3 (depending on lodge requirements). - Valid Drivers License + PDP (Professional Driving Permit). - Registered with relevant guiding authorities (CATHSSETA, NDT/DEAT). - Valid First Aid Level 1 or - Rifle competency (SAPS) and ARH (Advanced Rifle Handling), if working in Big 5 - Tracker qualifications or FGASA Trails...
Qualifications & Requirements - Grade 12 / Matric certificate - Previous hospitality or lodge experience advantageous - Basic understanding of housekeeping, F&B, or lodge operations - Good communication skills (English essential; additional languages advantageous) - Physically fit and able to perform manual duties - Willingness to work shifts, weekends, and public holidays - Friendly,...
ð¨ Position 1: Assistant Lodge Manager Job Specification - Previous experience in an Assistant Lodge Manager or similar hospitality management role - Strong leadership, organisational, and communication skills - High attention to detail and problem-solving ability - Excellent administrative and financial awareness - Guest-focused mindset with a hands-on approach - Ability to work under pressure...
Qualifications and Experience - Education: - Diploma/Degree in Hospitality Management, Tourism, or related - Additional training in Business Management or F&B · Experience: - Minimum 57 years lodge/hotel management experience , with at least 3 years in a senior role at a 5-star game lodge . - Strong track record in luxury guest service, operations, and staff - Experience managing...