Client Support Manager jobs in Hout Bay

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

Apply By It pays to have friends! - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're On The Lookout For Energetic, Self-motivated...

Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

This position will be working closely with North American clients and working hours will be 3:00 PM to 11:30 PM RESPONSIBILITIES: - Manage the performance of a team of support agents against all established Client Support goals - Monitor phone, chat and portal case queues to ensure all issues are responded to within established SLAs - Provide coaching and feedback to agents to improve...

Overview Description Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with the Customer Success Executive (CSE) and Sales to ensure customer requirements are...

Join a dynamic business development team as a Client Relationship Manager, where you will play a pivotal role in fostering strong client relationships and supporting the CEO in driving business growth. This exciting position involves managing client interactions, ensuring high-quality service delivery, and coordinating essential business development tasks. You'll leverage your advanced skills in...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

A leading global consulting firm located in Cape Town is seeking a passionate customer support professional. The ideal candidate will assist clients with technical inquiries via phone and email and will be responsible for training clients on system usage. This position requires at least a bachelor’s degree, multilingual proficiency, and 2-3 years of relevant experience. The work schedule is...

A global data analytics firm in Cape Town is seeking a Data Analyst to research and resolve technical data-related issues for clients. You will provide effective data support, troubleshoot problems, and ensure data accuracy while maintaining compliance with security policies. The ideal candidate will have strong analytical and communication skills, proficiency in Microsoft Office, and experience...

A financial advisory firm in Cape Town is seeking an experienced Client Liaison to manage client queries and maintain strong relationships with stakeholders. The ideal candidate should possess 3 to 5 years in the financial services industry, with a business degree and proficiency in Microsoft Office. Responsibilities include managing the flow of work items and resolving client issues. This role...

A global fund management company seeks a Fund Accountant in Cape Town. The role includes managing fund valuations, generating daily valuation files, and resolving client queries. Ideal candidates have 6-12 months of relevant experience and a BCom or similar background in accounting or economics. Communication skills and strong Excel proficiency are essential. The position offers a collaborative...

A leading fund administration company in Cape Town is seeking a Fund Accountant to manage fund valuations and ensure accurate administration. Responsibilities include generating daily reports, reviewing processes for improvement, and maintaining client relationships. Ideal candidates should have a BCom or equivalent, with a preference for those experienced in asset management and investment...

A leading banking institution in Cape Town seeks energetic and self-motivated individuals for an operational role aimed at enhancing client experience. This position demands at least 4 years of operational experience in financial services or retail, including 2 years in leadership. The successful candidate will be responsible for setting operational excellence standards and employing data...

A leading software company in South Africa is hiring a Support Operations Project Manager to oversee technical support operations and manage enterprise-level customer projects. The ideal candidate will have 2-3 years of project management experience within SaaS or software environments, demonstrating strengths in customer escalations and cross-functional team coordination. Join a dynamic...

A leading South African bank is seeking a Manager for Client Care Operations. This role focuses on driving operational excellence in client support, requiring at least 4 years of experience in operational roles and strong leadership skills. The ideal candidate will have expertise in managing client service operations and utilizing analytics to improve performance. A relevant degree in Business...

A leading global technology company is hiring an Arabic speaking Client Support Specialist in Cape Town. You will manage Enterprise Premium Support clients, addressing their unique needs. The ideal candidate holds a Bachelor's degree and has 2+ years in SaaS client support, with strong communication skills in English and Arabic. Join a dynamic team dedicated to enhancing customer experiences...

A financial services firm in Cape Town seeks a Client Liaison to manage client queries and work items. The ideal candidate will have 3-5 years' relevant experience, a business-focused degree, and proficiency in Microsoft Office. You will be responsible for resolving queries, managing inbound calls from financial advisors, and building strong relationships with stakeholders. This role also values...

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the...