Client Services Representative jobs in Johannesburg

Duties and Responsibilities- Logs and tracks all enquiries and complaints on the system (first line of support).- Handle customer calls and provide accurate and satisfactory answers to queries and concerns the first time (First Call Resolution).- Conducts preliminary investigations.- Liaises with relevant stakeholders to resolve complaints.- Provides customer services to all stakeholders via...

Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...

We are seeking a friendly, highly skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To be successful in client services, you should...

A top company in the insurance industry is seeking a Client Services Administrator to start in their Branch administration department in Rustenburg. Purpose To provide professional first line support to clients and sales support Responsibilities- Render client services: updating client personal details, inform clients and update changes to their policy, handle all complaints and enquiries.-...

About the Company- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance...

The candidate must have a completed BCom (Honours) (Investment Management) and minimum 3 years client relations experience (assisting Financial Advisors) within an Asset Management / Wealth planning environment. Post Grad in Financial planning is an advantage. Outgoing personality and excellent communication skills are essential. Strong academics and a history of academic and work success are...

We are a specialised insurance provider in Roodepoort seeking a Client Service Executive to deliver personalised, attentive service to our valued policyholders. This is an excellent opportunity for graduates to start their careers in insurance no prior experience required! You'll be the first point of contact for our clients, helping to build strong relationships and ensuring their short-term...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Client Services Specialist who will serve as the custodian of the company brand and collaborates with the Head of Client Services to oversee the end-to-end client experience from onboarding and account maintenance to issue resolution and relationship management. This role is responsible for maintaining and...

IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile ScrumPermanent position | To work RemotelyMust live near the Johannesburg North area.Must have a MatricMust have IT Software qualifications OR any other relative certificates in IT software development, OR OtherMust have gained...

Job Description: Extensive IT sales experience with emphasis on client service operations, including end-user devices (printing, laptops, desktops) Must have experience with ensuing that sales targets are met Serve as a liaison between the company and their customers Must upsell the company’s services and solutions. Building strong client relationships to maintain existing business and...

Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying...

Requirements:General- Must have excellent knowledge of investment products- Preference for investment management, financial planning, accounting, tax or CFP- At least 2+ years’ experience in a financial services environment- Knowledge of the financial services industry- FAIS and FICA knowledge- Professional verbal and written skills- Drivers licence and own vehicle- This role requires an...

Job Classification- Career Stream- Commercial Support- Leadership Pipeline- Manage Multi Function Job Purpose- To act as a senior leader and advisor to the client delivery operations and digital transformation team. To provide critical operational, transformational, and strategic support across business by directly executing on operational transformation, digitisation, business analytics and...

Purpose:You will be responsible for planning, overseeing and leading projects from ideation through to completion. Oversee all aspects of projects. Set deadlines, assign duties, monitor, and summarise the progress of the project. Prepare reports for upper management regarding the status of the project. Manage a number of client accounts to ensure clients remain happy, satisfied with our service...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Handle Inbound calls to assist customers and...

Company overview:A Popular Bunch is a leading full-service experiential agency situated in Johannesburg, South Africa. Celebrated for our innovative flair, we craft immersive and memorable experiences by harmoniously blending creativity, technology, and strategic thought. Our compact, yet high-performing team, boasts a wealth of talent spanning creatives, strategists, and event specialists....

JOBNUMBER iOCO03112- CONTRACT TYPE Permanent- CONTRACT TYPE:Hybrid The Role:We are seeking a Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your role is to provide professional advice and support on systems and services to clients across various markets and services, including specialized assistance related to trading, post-trade operations, and...

Description One of the largest financial services providers is seeking to appoint 3 Client Services Consultant for their call center in the funeral department. Are you an energetic and driven individual who has a passion for client services, then this position is for you. Minimum Requirements**: - Matric - Clear ITC and Criminal Record - Experience as a Client Services Consultant - Fluent in...

Role Overview: As a Client Service Officer, you will be pivotal in delivering outstanding service across our trading and investment platforms. You will act as a key contact for traders and investors, offering guidance on stock market investments and OST’s offerings. Your role involves managing client queries, trading activities, and cross-selling bank products to enhance client satisfaction. Key...

ENVIRONMENT: A dynamic provider of cutting-edge Financial Security Services is seeking a Senior Client Services Specialist who will be the brand custodian for our client. You will collaborate with the Head of Client Services to design, facilitate, and oversee the complete client lifecycle from onboarding and account management to issue resolution and strategic relationship management. This role...