A leading educational institution is seeking a Data Centre Manager to oversee operations and manage a team. Responsibilities include maintaining equipment, ensuring service levels are met, and leading 24/7 operations for critical infrastructure with a strong focus on risk management and compliance. Candidates should have significant data centre experience and leadership skills. Competitive...
Our client based in Isando Johannesburg, Is seeking a Data Centre Site Supervisor to join their team. The Data Centre Site Supervisor is responsible for the effective and efficient running of the Data Centre facility in its entirety, providing support to the Data Centre Manager. OBJECTIVES Main function of the Job Data Centre Management - Manage a team of technicians to ensure smooth operation...
Joining Arup? Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Are you looking for an opportunity to join one of the most innovative engineering consultancies? Do you enjoy working in an international environment on high profile projects? Are you a team player with purpose? This one might be for you. At Arup,...
Their responsibilities:Full coordination, managing and delivering efficient & effective 24/7 Data Centre Operations. Data Centre Incident Management, vendor Management, Data Centre Infrastructure Inspections Lead the implementation of the RDARR/BCBS239 compliance controls for group compliance in conjunction with all related business units.Full responsibility for ensuring compliance with RDARR,...
Main function of the Job - - Monitoring and maintenance of all Data Centre critical infrastructure - Performing planned / preventative / predictive maintenance of all infrastructure - Fault detection of critical infrastructure - Switching and isolation of MV and LV equipment - Installing and commissioning of new plant - Daily walk arounds and inspections of electrical and mechanical systems and...
Senior Manager: FinTech Infrastructure and Cloud Operations role involves providing strategic and IT operational leadership for on-premise IT infrastructure, network, and cloud deployments. The aim is to offer an exceptional customer experience through smooth IT infrastructure services operations. Additionally, the role supports overarching strategic objectives, driving profitable growth and...
A leading digital bank in South Africa is seeking a Predictive Dialer Analyst to join the team on a 6-month contract in Sandton. Must be available immediately to start with our client. Must have a clear credit and clear criminal record. - Key Performance Areas - Keep dialer downtime to a minimum and ensure all issues are communicated to IT & management immediately. - Manage dialer...
ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
With the group’s expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end‑to‑end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution. AGL...
Send an email about this job to a friend or to yourself. Job Advert – Head of Distribution Centre Operations Location: Johannesburg, Gauteng Remuneration: R80?000 – R100?000 per month (cost to company, negotiable) About the Role We are seeking a highly experienced Head of Distribution Centre Operations to take full operational, financial, and strategic responsibility for a high-volume...
Listing reference: track_001418 Listing status: Online Apply by: 30 June 2025 Position summary Job category: Telecommunication and Mobile Systems Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a talented and experienced Operator: National Emergency Control Centre operator to facilitate and coordinate the reporting of...
We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...
Are you a go-getter, motivated to achieve results and up for a challenge? Then we want to hear from YOU! We are a part of a highly successful and entrepreneurial company who specialise in the financial service industry, providing the south African market with affordable insurance products and services. We are looking for independent, self-driven individuals to join our Call centre team in...
Purpose Youll lead our World Class Service Delivery Centre of 600 FTE and growing, located in the centre of Johannesburg. A highly effective Leader in an energetic results orientated environment, youll own a turnkey organisation; everything from recruitment, management, commercial performance, and campaign delivery will lie within your accountabilities. Youre not just responsible for delivering...
Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our...
The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...
R 70000 - R 80000 Monthly Basic Salary (Market related, Negotiable) Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and...
The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA & SLA's are achieved Main function: - Data Centre Management: - Comply to working methods ensuring all SLA's and MSA's are achieved - Management of data centre infrastructure to provide concurrently maintainable, cost effective system supporting 99.999% electrical...