helpdesk operator jobs in Johannesburg

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with the person logging the call to ensure they...

Main Purpose / Objective of the Position:This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Decision Making Authority:Works independently within a broad framework of existing policies and guidelines. Fast and efficient...

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Company and Job Description: - Work with top-tier engineers in a culture‑first environment that attracts some of the best tech talent in the industry. - Grow your skills across diverse, cutting‑edge projects, supported by Entelects end‑to‑end technology ecosystem and continuous learning culture. - Be part of a people‑focused, high‑impact organisation where collaboration, innovation, and...

Company and Job Description: Work with top-tier engineers in a cultureâfirst environment that attracts some of the best tech talent in the industry. Grow your skills across diverse, cuttingâedge projects , supported by Entelects endâtoâend technology ecosystem and continuous learning culture. Be part of a peopleâfocused, highâimpact organisation where collaboration, innovation, and delivering...

Provide first-line technical support, troubleshooting, system monitoring, and maintenance for all criticalsystems and infrastructure within the Physical Security Control Room environment. This includes AccessControl, CCTV (Video Management Systems), intrusion alarms, perimeter monitoring technologies, intercomsystems, and associated communications platforms to ensure seamless operational...

, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...

- Strong understanding of operating systems, software, and devices. - Problem-solving skills. - Analytical skills. - Customer service experience. - Patience. - Excellent Verbal and written communication skills. - Qualification advantageous. - Reside close to Northcliff advantageous. - Start immediately. - Proficient in Excel. - Salary to be discussed during interview. - Willing to work shifts -...

Role: Responsible for the administration, configuration, maintenance of our clients SaaS platforms and their data. Contribute to the development, implementation and integration of SaaS applications, databases and reporting functionality. Collaborate with the Digital Transformation team, ensuring system stability, upkeep and progress on our clients digital journey and milestones are achieved...

Job Description - To provide immediate first line support and daily assistance of all IT related issues - Assisting the regional IT Managers and the Head of IT with all IT related functions. - Troubleshooting and problem solving of user issues (Local and remote) - Maintaining company IT standards and procedures, network security and confidentiality of information. - Hardware and Software -...

Technical Support Provide first-line support for all IT helpdesk queries (onsite and remote). Troubleshoot and resolve hardware, software, account, and basic network issues. Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. Support operating systems, business applications, productivity tools, and email platforms. Assist with user account setups, password resets,...

Please note this position is based in the Middle East- Saudi Arabia. All Relocation Costs will be covered by the client. The Female Soft Services Supervisor will manage and oversee the delivery of soft services within Misk Schools, primarily focusing on female areas. This role ensures that facilities management (FM) service providers deliver high-quality services in line with contractual...

Main Purpose: The Receptionist is responsible for providing secretarial, clerical and administrative support to Trafigura and its subsidiaries, in order to ensure effective and efficient service. Knowledge Skills and Abilities, Key Responsibilities: SKILLS and COMPETENCIES MS Office Suite Knowledge of equipment, materials and suppliers used in facilities management. Proven experience as a...

Job Purpose To analyse, design, configure, deploy, and maintain SAP and related system solutions aligned with business processes and requirements. The Solution Specialist ensures operational excellence, supports business continuity, and drives efficiency through innovative system design, configuration, and integration. This role is essential in ensuring the SAP ecosystem supports business...

Job Description:Reference Number: 001 1901 SS Responsibilities: - Ensuring compliance to the companies IT SOP’s by following procedures to ensure systems and equipment security and integrity. - Providing helpdesk support to users as required. - Assisting with IT project implantation. - Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc). -...

Reference Number: 001 1901 SS Responsibilities:Ensuring compliance to the companies IT SOP's by following procedures to ensure systems and equipment security and integrity.Providing helpdesk support to users as required.Assisting with IT project implantation.Performing troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc).Organizing and schedule upgrades and...

Technical Facilities Manager Location: Sandton Job Type: Full-Time Industry: Property / Facilities Management Level: Mid-Senior Level Reports To: Executive Head & Facilities Management Lead Job Purpose The Technical Facilities Manager is responsible for the efficient operation of facilities management contracts and property services. This includes overseeing maintenance, repairs, renovations,...

About Us:Tsebo Facilities Solutions is looking for a Receptionist to receive all visitors a in a friendly and professional manner, and to promptly notify the relevant person of their visitors and proactively administering the workplace reception services in accordance with the master service agreement. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group...