Remote IT support jobs in Johannesburg

A leading international law firm in Johannesburg seeks an IT Service Desk professional. You will provide 1st line support to a diverse global user base, utilizing remote desktop tools. Key responsibilities include troubleshooting, incident management, and ensuring customer satisfaction. A minimum of 2 years in a similar role and relevant IT qualifications are required. This position could require...

A global Managed Services Provider is seeking a System Support Technician (Tier 2) to join their IT support team. This remote role involves providing frontline support, managing escalations, troubleshooting Windows desktop, server issues, and network problems. Ideal candidates will have 2-4 years of IT support experience, strong communication skills, and knowledge of relevant tools like...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

A leading financial services group seeks an IT Service Desk Agent to provide technical support, assist users with hardware and software issues, and manage incidents in Johannesburg. The ideal candidate will hold a Bachelor's degree in Information Technology and possess strong computer literacy skills. Responsibilities include logging requests, troubleshooting, and maintaining effective...

A leading tech support company is looking for an experienced IT Support Engineer - Level 3 to manage client expectations and resolve technical issues. The ideal candidate will have at least 6 years of experience with Microsoft 365, PowerShell, and Windows Server. This fully remote position requires someone who can work US hours and is passionate about delivering excellent client service....

INFUSE Johannesburg, Gauteng, South Africa INFUSE Johannesburg, Gauteng, South Africa Get AI-powered advice on this job and more exclusive features. - We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your...

Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...

A leading Managed Solutions Provider is seeking a User Support Team Leader to provide leadership and support to a team of technicians. This role emphasizes technical support, training, and maintaining IT systems. The ideal candidate will have significant experience in IT support and people management. The position offers a hybrid work model based in Johannesburg or Cape Town, and be part of a...

Technical Support - Provide first-line support for all IT helpdesk queries (onsite and remote). - Troubleshoot and resolve hardware, software, account, and basic network issues. - Install, configure, and maintain laptops, desktops, mobile devices, and peripherals. - Support operating systems, business applications, productivity tools, and email platforms. - Assist with user account setups,...

A leading employment solutions company in Johannesburg is seeking a Mid-Level IT Support Engineer. The role involves installing, configuring, and supporting Microsoft operating systems along with troubleshooting IT equipment. Candidates should possess at least 3-5 years of IT experience and relevant qualifications, including A+, N+, or Windows Server certifications. The successful candidate will...

A leading technical operations company is seeking an experienced ITIL 4 Support Engineer to enhance their support team in Johannesburg. The role involves delivering comprehensive technical support across various systems with a focus on incident management and cloud technologies like AWS and OpenShift. Ideal candidates will possess an ITIL 4 Foundation Certification along with experience in IT...

- Directorate : Chief Directorate: ICT Infrastructure - Number of Posts : 1 - Package : R1,266,714 per annum (all-inclusive remuneration package) - Enquiries : Oscar Baloyi (066 486 5508) or [email protected] Requirements - Qualification in Information Technology/ Business Administration/ Business Management/Business Operations management/ Computer Science at NQF level 7(Advanced...

The IT Support Technician is responsible for providing technical assistance and support to end users, ensuring the smooth operation of computer systems, networks, and software. The role involves diagnosing hardware and software issues, resolving technical problems, and maintaining IT infrastructure to support business operations.Key ResponsibilitiesProvide first- and second-line technical support...

A progressive banking institution in Johannesburg is seeking a skilled Desktop Support Technician to enhance IT service delivery. The role involves managing hardware and software updates, troubleshooting Windows operating systems, and providing excellent customer service. Ideal candidates should demonstrate strong communication skills and the ability to manage multiple tasks efficiently. This...

A prominent banking institution is hiring an IT Support Technician in Johannesburg. Candidates should have strong troubleshooting skills in Windows and Apple operating systems, alongside exceptional service delivery to meet customer expectations. The role involves managing IT service desk incidents and providing cost-effective solutions in a collaborative environment. Candidates with disabilities...

A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...

A global Managed Services Provider is seeking a System Support Technician (Tier 2) to provide customer-focused IT support. This role requires handling inbound calls, resolving issues, and managing escalations while utilizing various tools like ConnectWise and Kaseya VSA. Candidates should have 2–4 years of IT support experience, strong troubleshooting skills, and a knowledge of security best...

Mid-Level IT Support Engineer – Rivonia, Johannesburg. Duties and Responsibilities: The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities: - Install, configure and support all Microsoft desktop and server operating systems. - Install, configure and support all Microsoft and other application software (desktop and...

About the job IT Support Engineer - Level 3 As an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly resolves tickets and implements solutions suited to technical skills and abilities Technical Qualifications (Minimum 6 years of experience): - Microsoft 365 Business Premium applications (Teams, ATP,...

A global law firm seeks an IT Service Desk Analyst in Johannesburg. This role entails providing 1st line support across various channels and ensuring high customer satisfaction. The ideal candidate has 2 years of experience in an IT Service Desk, a strong understanding of IT troubleshooting, and excellent customer service skills. Additional qualifications include a Grade 12 and an IT-focused...