Support Agent jobs in Johannesburg

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

Are you a problem-solver with a passion for tech and customer service? Do you enjoy getting to the bottom of complex issues and helping users navigate technical challenges? Kazang is looking for an experienced and motivated Operations Technical Support Agent to join our high-performing team! As an Operations Technical Support Agent, you'll provide second-line technical support for our key...

Description & SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

Energy at Work Projects is recruiting approximately 133 Digital Support Agents to support a niche portfolio of high-profile business banking clients for one of South Africas largest and most trusted banking institutions. This role is ideal for individuals who are confident, tech-savvy, and capable of resolving complex digital and technical issues in a fast-paced environment all while delivering...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do give them...

Description / Key Performance Areas Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. What do we need from you? A grade 12 (Matric) certificate A clear credit and criminal record 6-12 months sales / retail experience is advantageous but not...

Clever Content International is one of the fastest growing international companies which is looking for English speaking sales agents with motivation, goal-orientation and energy. If you are ready to join an international successful company, then this is your chance. Position - Senior English Speaking Sales Agent Working hours: Monday to Friday (Including lunch break) Day Shift & Night...

Are you a customer-centric and data-driven individual? Do you enjoy collaborating cross-functionally to deliver on common goals? Join us in shaping a more just world. About Us LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Title: Conversion & Retention Agent Locations:Anywhere About the Role:We’re...

Description / Key Performance Areas Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. What do we need from you? A grade 12 (Matric) certificate A clear credit and criminal record 6-12 months sales / retail experience is advantageous but not...

Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: - Handle incoming queries related to credit card services, transactions, and account details. - Provide clear, accurate, and timely assistance to...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

Description / Key Performance Areas Sales agents are responsible for building and maintaining their own client base, marketing and selling the Old Mutual product and contributing to the financial wellbeing of the community. What do we need from you? A grade 12 (Matric) certificate A clear credit and criminal record 6-12 months sales / retail experience is advantageous but not...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of...