support analyst jobs in Johannesburg

A financial services provider in Johannesburg is seeking a Junior Data Analyst to evaluate funding applications and provide administrative support to the credit risk team. The ideal candidate will have a degree in finance or administration and strong analytical skills, proficient in Microsoft Office. Responsibilities include preparing application documents and ensuring compliance with funding...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

A telecommunications company is seeking an Applications Support Analyst in Johannesburg to perform technical incident analysis and support. Candidates must have a degree in Computer Science or Engineering, with over 3 years of experience in Technical Customer Services. The role includes responsibilities in incident escalation, data management using MySQL, and collaborating with various teams to...

A leading software solutions provider is seeking a Support Analyst in Johannesburg. The role involves efficiently managing customer calls, resolving issues, and maintaining high service standards. The ideal candidate should have knowledge of retail application software and SQL databases, along with strong customer service skills. This position supports a hybrid work environment, combining...

A financial modelling consultancy in Johannesburg is seeking an experienced Analyst to work collaboratively with a team on financial models. The ideal candidate will have 1-2 years of experience in financial analysis, knowledge of accounting concepts, and strong Excel skills. This full-time role offers competitive salary, flexible working arrangements, and significant growth opportunities in a...

About the job Production Support Analyst Contract position - 3-5 years technical and support experience - Proven experience of working hands-on with a variety of platform technology - API integrations and providing technical support on the same, preferably in a Banking environment. - Knowledge of relevant internet and connectivity protocols. - Knowledge of API's - Expert experience in reading...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A global diversified natural resource company is searching for a MetricStream Solution Support Analyst in Johannesburg. The ideal candidate will provide technical support, manage change requests, and ensure smooth operations of the MetricStream platform. This position requires over 7 years of experience with MetricStream implementations and the ability to collaborate with diverse teams. Strong...

A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...

A leading software solutions provider in Johannesburg is seeking a Support Analyst to manage customer support calls and resolve issues efficiently. This role includes working within a hybrid model, balancing between office and remote work. Ideal candidates should possess knowledge of retail application software and have a fundamental understanding of databases (SQL). Strong interpersonal skills...

A global law firm seeks an IT Service Desk Analyst in Johannesburg. This role entails providing 1st line support across various channels and ensuring high customer satisfaction. The ideal candidate has 2 years of experience in an IT Service Desk, a strong understanding of IT troubleshooting, and excellent customer service skills. Additional qualifications include a Grade 12 and an IT-focused...

- Location: Johannesburg, Hybrid - 2 days in-office/week - Check out our values-driven benefits below! Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We’re a...

A recruitment agency is seeking a Junior System Operations Support Analyst in Johannesburg. The successful candidate will be responsible for diagnosing system issues, developing problem-solving procedures, and supporting project implementations. Candidates should have at least one year of experience in SysOps support and proficiency in Salesforce Administration. This position requires strong...

Company Overview Gridlines is a rapidly growing financial modelling consultancy practice. We transform the world of financial modelling, helping clients make complex financial decisions quickly and with confidence. We work with exciting clients that are making a big impact on the world, tackling some of its greatest challenges. We plan to continue our rapid expansion and are looking for the...

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...

Overview Job highlights — Full time, Johannesburg, Gauteng, South Africa, App Support. Job ID R200001421. Closing date 13/02/2026. Last Updated 29/01/2026. Metricstream Solution Support Analyst | ERM Industrial Assets Department. Location: Chennai, India; Melrose, South Africa or London, United Kingdom. We are seeking a dedicated and skilled MetricStream Solution Support Analyst to join the...

Junior System Operations Support Analyst About the job Junior System Operations Support Analyst Key purpose: We are looking for a Junior System Operations Support Analyst to join our Systems Operations (SysOps) team. The SysOps team is responsible for monitoring and ensuring the high availability and high reliability of our critical operation systems. These systems are crucial to Merchant...

A global software solutions provider based in Johannesburg is seeking a Tier 2 Software Support Analyst. The role involves mentoring staff, prioritizing support cases, and resolving technical inquiries related to the VAST application software. Candidates should have excellent communication skills, experience with SQL databases, and a strong problem-solving ability. This position operates under a...

A leading recruitment firm is seeking a Specialist: Operations Analyst to manage portfolio transitions and client queries in Johannesburg. The role requires 2-5 years of experience in investment management, particularly in asset management or fund operations. Candidates must have strong communication skills, a detail-oriented mindset, and proficiency in advanced MS Excel. You will liaise with...

A leading recruitment agency in South Africa is seeking a Production Support Analyst to provide technical guidance and support for banking clients. The ideal candidate will have 3-5 years of technical experience, strong API management skills, and proficiency in SQL. Responsibilities include troubleshooting production queries, managing stakeholder relationships, and conducting system testing. This...