Customer Experience Agent jobs in KwaMakhutha

A prominent retail company in Durban seeks a Store Manager to lead operational duties and foster a culture of superior customer service. The ideal candidate will possess at least 2 years of store management experience in a retail or FMCG environment and demonstrate exceptional communication and organizational skills. This permanent position offers an opportunity to grow citizen skills while...

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

Debt Review company based in Bluff, is looking for Sales Consultants. Debt Review Experience with excellent telephone etiquette. Responsibilities include: Identifying potential clients, understanding their financial situation and guiding them through the benefits and processes of debt review. What we're looking for: 12 months Outbound Call Centre Experience in Sales is a must. Debt Review...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

We are searching for Customer Service Agents to join a team of Call Centre Customer Service Representatives and build a positive relationship of teamwork, trust, and excellence.The position is located in Durban CBD.This role requires you to have customer service experience working on a USA campaign.Should you meet the requirements you can also send me a WhatApp message on 0678387779 with a...

Minimum requirements: - Strong knowledge of customs procedures, tariff classification, and valuation rules. - Familiar with import/export documentation requirements. - Minimum Matric / Grade 12 (essential). - Diploma/Certificate in Customs Clearing, Logistics, or International Trade (advantageous). - Minimum 35 years experience in import customs clearing. - Accredited Customs Practitioner is an...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 Skill Set What You’ll Bring to the Team: - Demonstrate Strong sense of accountability. - Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans - Demonstrate high levels of attention to detail - Strong sense of business acumen - Have good...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...

Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...

Qualifications: Grade 12 (Matric) 1 year or more call centre customer support experience Computer literate Knowledge of customer service legislation (NCA, POPIA) - Basic understanding of retail process. Responsibilities: Respond to customer queries across multiple channels. Log and update customer information accurately. Resolve account and product issues quickly and professionally. Ensure all...

RESPONSIBILITIES: - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure that administrative duties are accurate and timely. - Solve complex problems through...

Branch: Kwamnyandu - KwaZulu Natal Sales Agents required with a minimum of 1 year sales experience, and 1 year of cellular experience Must be mature, hardworking, a team player, self-motivated, target driven, honest, neat, reliable and organized. As a Sales Agent based in the KwaZulu Natal, Kwamnyandu you will report to the Branch Manager. You will be responsible for the below:Mobile + Data...

ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...

Gigpros Direct Marketing is a dynamic retail company seeking a friendly and enthusiastic Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, meeting sales targets, and maintaining a high level of product knowledge. Job Description: - Provide exceptional customer service and ensure a positive shopping experience for...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

We are seeking full-time Call Centre Agents who are well educated, professional and fluent in English to join our dynamic team. Working Hours: - Monday - Friday 11:00-15:00 SAST - Monday - Friday 17:00-21:00 SAST Duties and responsibilities: - Call customers using our database and referral leads - Provide information regarding our products and services - Actively market our products and...

Qualifications: Grade 12. 2-3 years customer care experience. Knowledge of the National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), ICASA regulations. Knowledge of online purchase - Excellent communication skills in English (Written & verbal)- Maintain and improves quality results by adhering to standards and guidelines; recommending improved...