Client Experience Manager jobs in La Lucia

A recruitment firm in Kloof, South Africa, is seeking a candidate for an insurance role focused on claims administration and client management. The successful applicant will handle objections and complaints while ensuring all insurance requirements are met. Ideal candidates must hold an NQF 4 Qualification in Short-Term Insurance, be FAIS compliant, and possess a RE 5 Certificate. This role...

A leading marketing firm is seeking an experienced Client Service Lead to oversee the NIVEA client service function in Durban, South Africa. This individual will collaborate with clients and cross-functional teams to deliver integrated digital campaigns that meet business objectives. Candidates should have at least 10 years of experience in digital marketing, with proven leadership capabilities...

A leading distributor of luxury cosmetics is seeking a Beauty Consultant in Durban to drive sales and enhance client experiences. The ideal candidate will have a matric certificate and previous retail experience. Responsibilities include achieving sales targets, maintaining brand standards, and building client relationships. Join a dynamic team dedicated to luxury and excellence in the cosmetics...

A well-respected client in the financial services industry is seeking a Financial Services Assistant specifically in the wealth field. The ideal candidate will assist a Wealth Manager with client servicing, administration, and compliance processes. A Matric and at least 2 years of relevant experience are required, along with strong organizational and client service skills. Proficiency in MS...

Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...

Job title:Client Relationship ManagerLocation:uMhlanga, South AfricaWorking Pattern:Office based/ HybridContract Type:PermanentCompanyVicit Limited is a growth advisory consultancy in the Enterprise Performance Management (EPM) industry dedicated to helping founders and business leaders of software and consulting firms navigate the many pitfalls that can befall them on their journey to growth and...

A recruitment consultancy is looking for an experienced individual for a golf shop position in Umhlanga Rocks, South Africa. Ideal candidates are golf enthusiasts with 12 years of experience and a matric qualification. Responsibilities include managing shop operations, supervising staff, and ensuring high customer service standards. A problem-solving mindset and a friendly demeanor are essential....

An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...

A financial consulting firm in South Africa is seeking a Financial Advisor to assist clients with financial planning and investment management. Key responsibilities include client consultations, developing customized financial strategies, and ensuring compliance with regulations. The ideal candidate must have at least 120 college credits, a valid RE5 certificate, and a reliable vehicle. This...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

Junior Account Manager A Digital Advertising agency in the Upper Highway Area is expanding their team and requires a Junior Account Manager who ideally has experience working in a digital ad agency, managing digital marketing (clients, campaign concepts, creation, management, and budgeting); a good understanding of how PPC fits into the wider area of digital marketing; and social media best...

A leading insurance broker is seeking a Business Development Engineer in Umhlanga, KwaZulu-Natal. The role involves developing and seeking new business opportunities, assessing market positions, and meeting income targets. Candidates should have 3-5 years of sales experience, be fluent in English, and demonstrate a commitment to continuous learning. This position offers the chance to make a...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Key Responsibilties To offer customer service for our Quick Cash, Personal Loan/Transfer Assist product. To liaise with the client, home loan consultant, credit department & attorney firm in order to effectively and efficiently process the payment of the loan to the client. Alignment to business driver/strategy - Reputable and trusted provider of unsecured lending to SA home Loans clients....

ROLE DESCRIPTIONROLE RESPONSIBILITIES- Market research and brand awareness- Qualify inbound leads and conduct thorough discovery calls to understand prospect needs- Meet or exceed monthly quotas for qualified opportunities and scheduled meetings- Maintain accurate records in our CRM system and provide regular activity reports- Research accounts, identify key players, and generate interest in our...

A culinary education provider in Durban seeks an Assistant Beverage Manager to support the Beverage Operations Manager in overseeing daily operations. The role involves improving sales and profitability, ensuring compliance with standards, and addressing guest concerns. Candidates should possess a bachelor's degree in hospitality and 8-10 years of managerial experience in upscale food and...

Job Purpose The Client Loyalty Consultant is engaged in improving retention outcomes for home loan clients by providing expert guidance, strategic interventions, and tailored client relationship solutions. This consultant will analyze portfolio behaviors, identify retention risks, implement retention strategies, and support the organization in delivering an exceptional client experience. Key...

ROLE DESCRIPTIONROLE RESPONSIBILITIES- Market research and brand awareness- Qualify inbound leads and conduct thorough discovery calls to understand prospect needs- Meet or exceed monthly quotas for qualified opportunities and scheduled meetings- Maintain accurate records in our CRM system and provide regular activity reports- Research accounts, identify key players, and generate interest in our...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...