service excellence jobs in Lephalale

A retail company in Lephalale is seeking a dedicated Store Manager to lead their team towards operational excellence and outstanding customer service. The ideal candidate will have proven retail management experience, strong leadership skills, and a passion for customer service. Responsibilities include driving sales, managing inventory, ensuring customer satisfaction, and developing staff. The...

Qualifications & Experience - Grade 12 / Matric (or equivalent) required. - Previous experience as a Waiter or Banqueting Waiter in a hotel or events environment preferred. - Knowledge of food and beverage service standards. - Basic knowledge of hygiene and safety procedures. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service focus with a...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise income...

Reservationist needed in Limpopo (Live-In) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally. - 1-2 years of previous experience in Hotel Reservations or Front Office Operations - Proficiency in hotel...

Qualifications Culinary qualification or professional cooking certification (preferred). Food Safety & Hygiene certificate (Level 2 or higher). Experience 12 years experience as a Breakfast Chef, Line Cook, or similar role. Experience working in hotels, restaurants, or catering environments. Ability to manage high-volume breakfast service is an advantage. Skills & Competencies Strong cooking...

Job Specifications / Requirements: Minimum 12 years experience in hotel reservations or front office operations. Proficiency in hotel management systems such as OPERA, Protel, or similar. Excellent verbal and written communication skills. Strong customer service orientation with a professional and friendly demeanor. Sales-minded with the ability to upsell services and room categories....

Job Purpose The Hotel Operations Manager oversees the day-to-day operations of the hotel, ensuring efficient workflow, high service standards, and a positive guest experience. The role involves managing all departments, staff performance, budgets, and operational procedures to achieve business objectives and maintain profitability. Key Responsibilities Operational Management - Oversee daily...

Qualifications & Experience - Matric (Grade 12) preferred. - Previous experience as a waiter/waitress in a restaurant, hotel, lodge, or café (advantageous). - Basic knowledge of food and beverage service. - POS system experience is beneficial. Skills & Competencies - Excellent communication and interpersonal skills. - Strong customer service orientation and a friendly, outgoing personality. -...

A Spa Therapist is responsible for delivering professional wellness, beauty, and body treatments to guests in a relaxing and therapeutic environment. This role focuses on exceptional guest service, maintaining high hygiene standards, and supporting the spa’s daily operations. The Spa Therapist ensures each client receives a personalised and rejuvenating experience that aligns with the spa’s brand...

Qualifications - Professional Cookery/Culinary Diploma or equivalent qualification. - Food safety certification is advantageous. Experience - 24 years experience in a professional kitchen. - Previous experience running both hot and cold sections is highly preferred. - Experience in hotels, lodges, restaurants, or banqueting kitchens. Technical Skills - Strong cooking skills across multiple...

Job Purpose The Senior Pastry Chef leads the pastry and dessert section of the kitchen, creating high-quality baked goods, desserts, and confectionery items. The role involves menu development, supervision of the pastry team, maintaining hygiene standards, and ensuring consistent presentation and taste of all pastry products. Key Responsibilities Pastry & Dessert Production - Prepare and create...

Qualifications & Experience - Diploma/Certificate in Beauty Therapy, Massage Therapy, or Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP). - Minimum 12 years experience in a spa, wellness centre, hotel, or lodge environment. - Strong knowledge of massage techniques, skincare, and wellness practices. - Experience with spa products and retail sales (advantageous). Skills & Competencies - Excellent...

The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership, strategic direction,...

We are seeking a qualified and experienced Senior Spa Therapist to join a high-end wellness environment. The Senior Therapist will deliver advanced therapeutic and spa services, oversee and mentor junior therapists, and contribute to the continuous development of treatment programs and service standards. This role requires excellent technical expertise, strong leadership ability, and a passion...

Qualifications - Diploma or Degree in Hospitality Management, Hotel Management, or related field. - Food Safety / HACCP certification advantageous. Experience - 35+ years of experience in restaurant or food & beverage management. - Experience in a supervisory or managerial role. - Proven track record of maintaining high service standards and profitability. Technical Skills - Knowledge of...

Qualifications & Experience - Relevant tertiary qualification in Therapy or Somatology (e.g., Physiotherapy, Occupational Therapy, Somatology, or similar). - Registration with the appropriate professional body where applicable. - Minimum of 5 years professional experience within a spa, wellness, or therapeutic environment. - Proven leadership, supervisory, or training experience. Skills &...

Qualifications - Diploma or Degree in Hotel Management, Hospitality, Business Administration, or related field. - Additional certifications in hospitality operations, leadership, or management are advantageous. Experience - 5+ years in hospitality management, with experience in a supervisory or departmental head role. - Proven track record in hotel operations, guest satisfaction, and financial...

Qualifications & Experience - Relevant tertiary qualification in Therapy or Somatology (e.g., Physiotherapy, Occupational Therapy, Somatology, or similar). - Registration with the appropriate professional body where applicable. - Minimum of 5 years professional experience within a spa, wellness, or therapeutic environment. - Proven leadership, supervisory, or training experience. Skills &...

Job Specifications / Requirements: - Qualification in Beauty Therapy, Somatology, Spa Management, or a related field. - Minimum 23 years experience in a spa or wellness environment. - Supervisory or leadership experience preferred. - Strong customer service skills and professional attitude. - Ability to work flexible hours, including weekends and public holidays. - Excellent communication,...

Qualifications & Experience - Grade 12 / Matric essential. - 12 years experience in reservations or front office within a lodge or hospitality environment. - Experience with lodge reservation systems (Semper, ResRequest, Opera, RoomMaster, or similar) advantageous. - Understanding of lodge operations, guest journey, and activity coordination. Skills & Competencies - Excellent written and verbal...